Answered Manager Issues after Migration (MODX 2.7.0)

I migrated a website to a new hosting service. The website is up but the manager is not. All the config files are correct.
After running setup the log-in window appears but after logging in I get this error message (I have changed identifying folder names with generic ones):

Fatal error: Uncaught Exception: DateTime::__construct(): Failed to parse time string (CST6CDT) at position 3 (6): Unexpected character in /home/user/public_html/manager/controllers/default/dashboard/widget.grid-online.php:25 Stack trace: #0 /home/user/public_html/manager/controllers/default/dashboard/widget.grid-online.php(25): DateTime->__construct('CST6CDT') #1 /home/user/public_html/folder/core/model/modx/moddashboardwidget.class.php(251): modDashboardWidgetWhoIsOnline->render() #2 /home/user/public_html/folder/core/model/modx/moddashboardwidget.class.php(123): modDashboardWidgetInterface->process() #3 /home/user/public_html/folder/core/model/modx/moddashboard.class.php(83): modDashboardWidget->getContent(Object(WelcomeManagerController)) #4 /home/user/public_html/manager/controllers/default/welcome.class.php(73): modDashboard->render(Object(WelcomeManagerController)) #5 /home/user/public_html/folder/core/model/modx/modmanagercontroller.class.php(155): WelcomeManagerController->process(Array) #6 /home/ in /home/user/public_html/manager/controllers/default/dashboard/widget.grid-online.php on line 25

In the manager folder, the php_errorlog gives this message (again, I have changed identifying folder names with generic ones):

[04-Feb-2019 11:16:35 CST6CDT] PHP Fatal error: Uncaught Exception: DateTime::__construct(): Failed to parse time string (CST6CDT) at position 3 (6): Unexpected character in /home/user/public_html/manager/controllers/default/dashboard/widget.grid-online.php:25
Stack trace:
#0 /home/user/public_html/manager/controllers/default/dashboard/widget.grid-online.php(25): DateTime->__construct('CST6CDT')
#1 /home/user/public_html/folder/core/model/modx/moddashboardwidget.class.php(251): modDashboardWidgetWhoIsOnline->render()
#2 /home/user/public_html/folder/core/model/modx/moddashboardwidget.class.php(123): modDashboardWidgetInterface->process()
#3 /home/user/public_html/folder/core/model/modx/moddashboard.class.php(83): modDashboardWidget->getContent(Object(WelcomeManagerController))
#4 /home/user/public_html/manager/controllers/default/welcome.class.php(73): modDashboard->render(Object(WelcomeManagerController))
#5 /home/user/public_html/folder/core/model/modx/modmanagercontroller.class.php(155): WelcomeManagerController->process(Array)
#6 /home/ in /home/user/public_html/manager/controllers/default/dashboard/widget.grid-online.php on line 25

Any help is very much appreciated!

Log into phpmyadmin and search for date_timezone in the system Settings and make sure there is a value in there

http://php.net/manual/en/timezones.php

Quote from: paulp at Feb 05, 2019, 07:54 AM

Log into phpmyadmin and search for date_timezone in the system Settings and make sure there is a value in there

http://php.net/manual/en/timezones.php

Hi Paul, thanks for your response.
There's no value in there, but neither was there before. So I'm not sure what value to enter.

Quote from: paulp at Feb 05, 2019, 03:21 PM

Depends on you location, im in the UK so I use Europe/London

The link I provided has all the Timezones so just select the one where you are.

Hi Paul,
I figured it out and it worked. Thanks for putting me in the right direction.
Best, Paulien

Yeah I just encountered this. If not having a value there triggers an error, shouldn't there be a default value in the field? Or let the install ask you what time zone you're in.