We launched new forums in March 2019—join us there. In a hurry for help with your website? Get Help Now!
    • 17851
    • 213 Posts
    After upgrading to MODX 2.7 I'm unable to access the packager installer (via Extras -> Installer). Error Log shows (repeated lines removed):

    [2019-01-17 03:11:00] (ERROR in modProcessor::run @ /home/mywebsite/public_html/core/model/modx/modprocessor.class.php : 177) Flat file processor support is deprecated since version 2.7.0.
    [2019-01-17 03:11:34] (ERROR in modTemplateVar::renderOutput @ /home/mywebsite/public_html/core/model/modx/modtemplatevar.class.php : 288) Old modTemplateVar getRender outputmethod is deprecated since version 2.2.0.

    Using PHP 7.2 (I also tried 7.1)
      Mark Macatee
      President
      Power 10 Solutions
      http://www.power10solutions.com
      • 3749
      • 24,544 Posts
      I don't think the errors are related to the problem.

      The first thing to try is manually deleting all the files in the core/cache directory and clearing your browser cache and cookies (or visiting in private or incognito mode).

      If that doesn't help, it's most likely a plugin that doesn't play nice with MODX 2.7. You can disable all plugins in the modx_site_plugins table in the DB. Be sure to delete the cache files again before testing.
        Did I help you? Buy me a beer
        Get my Book: MODX:The Official Guide
        MODX info for everyone: http://bobsguides.com/modx.html
        My MODX Extras
        Bob's Guides is now hosted at A2 MODX Hosting
        • 17851
        • 213 Posts
        No, I already cleared cache, etc. I disabled (set disabled=1) all records in modx_site_plugins table. Cleared cache files again, no luck. Even disabled all package extensions, cleared cache, no luck. I had restored from a backup before upgrading. I noticed that not all package folders had corresponding .zip files, so I uploaded the missing ones. Still no luck.

        The frustrating thing is there's no feedback that tells me what's wrong. MODX error log only has the "deprecated" message. And the dev tools only says 500 (no other messages).

        Any other ideas?
          Mark Macatee
          President
          Power 10 Solutions
          http://www.power10solutions.com
          • 3749
          • 24,544 Posts
          There may be better information in the server error logs. It will help if you know the time the 500 error was thrown.
            Did I help you? Buy me a beer
            Get my Book: MODX:The Official Guide
            MODX info for everyone: http://bobsguides.com/modx.html
            My MODX Extras
            Bob's Guides is now hosted at A2 MODX Hosting