Goodnews fails to send

40 Posts

omegerard Reply #1, 5 years, 9 months ago

Hi

Goodnews has been functioning quite smoothly for the past three+ months now. It has sent some 20 mailings (one each week) to 700 recipients.

Yesterday's mailing was not sent though and I cannot find a reason why. Even if I turn debugging on, the logs don't show anything.

All I know is that the mails do not arrive at the mailserver, or to be more precise: they are not processed by the server.

Where to look for a solution to this problem?

Ludo Vangilbergen

This question has been answered by omegerard. See the first response.

375 Posts

gadgetto Reply #2, 5 years, 9 months ago

What happens if you try to load con.php directly in browser:

<siteurl>/assets/components/goodnews/crown.php

Does it sein mails then?

Freelancer @bitego http://www.bitego.com
---
GoodNews - one of the most advanced and integrated Group Mailer premium add-ons for MODX Revolution!
More infos here: http://www.bitego.com/extras/goodnews/

40 Posts

omegerard Reply #3, 5 years, 9 months ago

It does! Thanks.

But could you explain why this is the case?

The cron-job is running fine. The access log has a reference every minute.

Quote from: gadgetto at Nov 26, 2018, 08:21 PM

What happens if you try to load con.php directly in browser:

<siteurl>/assets/components/goodnews/crown.php

Does it sein mails then?</siteurl>

40 Posts

omegerard Reply #4, 5 years, 9 months ago

The cron proces was defined on an external server (cron-job.org as suggested in the documentation). That worked fine until last week.

I tried to replace it with a modx cronjob - via a snippet, but that does not work either.

As far as I remember, I haven't changed anything. So, I don't understand why the automatic proces has stopped working. And, more importantly, I'd like to repair it. Where do look for clues?

Ludo

Quote from: gadgetto at Nov 26, 2018, 08:21 PM

What happens if you try to load con.php directly in browser:

<siteurl>/assets/components/goodnews/crown.php

Does it sein mails then?</siteurl>

40 Posts

omegerard Reply #5, 5 years, 8 months ago

In my case (modx 2.6.5 / goodnews 1.5.1-pl2) cron.php appears to behave differently depending on whether it is run from the address bar or from cron.

Line 94 makes the difference

$mailingsToSend = $modx->goodnewsmailing->getMailingsToSend();

When run from cron, the array is empty even if there is a mailing to send.

If I run the cron command in the address bar, the array is not empty.

Why the difference?

Quote from: gadgetto at Nov 26, 2018, 08:21 PM

What happens if you try to load con.php directly in browser:

<siteurl>/assets/components/goodnews/crown.php

Does it sein mails then?</siteurl>

discuss.answer

40 Posts

omegerard Reply #6, 5 years, 8 months ago

Hi

I replaced line 43

$modx->initialize('mgr');

with

$modx->initialize('web');

And that solves (for me at least) the problem.

Ludo

Quote from: omegerard at Dec 16, 2018, 10:35 AM

In my case (modx 2.6.5 / goodnews 1.5.1-pl2) cron.php appears to behave differently depending on whether it is run from the address bar or from cron.

Line 94 makes the difference
$mailingsToSend = $modx->goodnewsmailing->getMailingsToSend();
When run from cron, the array is empty even if there is a mailing to send.

If I run the cron command in the address bar, the array is not empty.

Why the difference?

Quote from: gadgetto at Nov 26, 2018, 08:21 PM
What happens if you try to load con.php directly in browser:

<siteurl>/assets/components/goodnews/crown.php

Does it sein mails then?</siteurl>

Answered Goodnews fails to send