Answered Upgrade Modx Now Got Missing Extra in Manager Toolbar Menu

Revo 2.2.16
Php v5.6.38

Just tried using the Upgrade Modx tool to upgrade from revo 2.2 to 2.3 and then 2.4 but I have encountered issues.


First I upgraded from 2.2 to 2.3 and in the back end the manager did not seem to load correctly as the whole top menu was missing, however I still proceeded to use the tool to upgrade from 2.3 to 2.4

Once 2.4 was installed I could no longer log in, to fix this I followed an old post where Bob Ray gave a solution to disable the captcha plug in php myadmin and delete the core/cache, I could then log in.

Once logged in to 2.4 manager I noticed that the MIGX extra link was missing from the top toolbar.

I checked the front end and the site is working.

On the top tool bar there are still the 'Content' 'Media' 'Extras' and 'Manage' links, it is just the link to my MIGX manager is missing.

Under Extras there is a link to MIGX and after click on this it gives a 'HTTP ERROR 500' error. In package manager I can still see MIGX is still installed though, also in phpmyadmin modx_site_plugins I can see MIGX is still.

In the cre/cache/logs/error file there is nothing unusual showing

I did use cPanel to take a full back up before I started but I was kinda hoping I don't have to go down the route of restoring back to the old version.

Can anyone advise what I should do next to resolve this? [ed. note: jimmyjazz last edited this post 7 years, 11 months ago.]

Have you tried re-installing MIGX?

Hi Claytonk,

No not yet, as I do not think that the MIGX installation is the issue. From what I can see it is the MIGX Custom Manager that is missing.

If MIGX is missing from your manager menu, I would recommend reinstalling. Creating the menu item is part of what the installer does, so it might fix the trouble you're having.

I noticed these in the error log:


[ed. note: jimmyjazz last edited this post 7 years, 11 months ago.]

Quote from: claytonk at Oct 28, 2018, 08:11 PM

If MIGX is missing from your manager menu, I would recommend reinstalling. Creating the menu item is part of what the installer does, so it might fix the trouble you're having.

So I should do this in MODX manager, go to Package Manager and then just uninstall then reinstall, yes?

I tried uninstalling MIGX and then re-installing but it has made no difference, it is the CMP part of MIGX that is missing

I've been testing the site (front end) and everything still works fine, I can do all the following:

Load new data using a front end form into the database
Retrieve data and it displays correctly on the front end
Apply to become new member (user)
In MODX manager I can process the new user so they can log into the members area

It seems the only thing I cannot do is access the MIGX CMP in MODX manager

Looking in the following directories:

/core/components

I can still see the 4 folders containing the MIGX schema I created for the CMP so this has not been deleted

#NOTE#

2 weeks ago I changed from http to https and in that 2 week period everything has been working well, both front end and back end are using https now, it is only after I tried upgrading MODX from 2.2.16 that the CMP issue has arose

Does this file exist?

/home/transpo2/public_html/core/model/modx/processors/getlist.php

What version of UpgradeMODX did you use?

Quote from: BobRay at Oct 28, 2018, 10:41 PM

Does this file exist?

/home/transpo2/public_html/core/model/modx/processors/getlist.php

What version of UpgradeMODX did you use?

Hi Bob,

I cannot see any getlist.php file in the /core/model/modx/processors/ directory.

Attached is a screenshot when the processors folder is open when viewed from both cPanel and MODX manager.

Apologies, I cannot add the image attachments, it fails to post if I try