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Formit and QuickEmail nothing sent

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    • 463 Posts
    chrisandy Reply #1, 5 years, 6 months ago
    Formit is not sending and although QuickEmail reports success, no email is sent and no errors. Anybody have an idea what I can try next?
      Web site design in Nottingham UK by Chris Fickling http://www.chrisficklingdesign.co.uk
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      treigh Reply #2, 5 years, 6 months ago
      can you post your FormIt call?
        A MODx Fanatic
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        • 463 Posts
        chrisandy Reply #3, 5 years, 6 months ago
        I can but I don't think it's down to Formit as QuickEmail reports success but no email is sent.

        Modx 2.6.5, Formit 4.1, PHP 7.0.32

        [[!FormIt?
    &hooks=`spam,FormItSaveForm,email,redirect`
    &emailTpl=`flex_email_chunk`
    &emailFrom=`[[$mainemail]]`
    &emailTo=`[[$mainemail]]`
    &redirectTo=`2`
    &emailUseFieldForSubject=`1`
    &validate=`nospam:blank,name:required,
    email:email:required,telephone:required,consent:required,
    text:required:stripTags`]]
          Web site design in Nottingham UK by Chris Fickling http://www.chrisficklingdesign.co.uk
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          Terry Reply #4, 5 years, 2 months ago
          Did you resolve this?

          QuickEmail is reporting success but no emails are sent.

          Final Values (actually used when sending email):
          subject: Default Subject
          to: [email protected]
          fromName: QuickEmail
          replyTo: [email protected]
          emailSender: [email protected]
          allowHtml: 1
          Message Body: Default Message
          Send reported successful

          The site is on Hostmonster. I've tried several different email addresses, including the clients, as the email sender. No email received.

          The actual form with FormIt records the form transaction in formitsave and the redirect works as well. Although I'm assuming that if QuickEmail reports successful, then it's not a FormIt issue?

          How do I troubleshoot this?
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            Anton Tarasov Reply #5, 5 years, 2 months ago
            Quote from: terrybarth at Feb 18, 2019, 09:39 PM


            The actual form with FormIt records the form transaction in formitsave and the redirect works as well. Although I'm assuming that if QuickEmail reports successful, then it's not a FormIt issue?


            Do you use SMTP? If no please try it(Gmail or domain email or any other), I saw similar issue many times, QuickEmail returns success but there are no any emails.
              Anton Tarasov
              MODX Developer

              Email: [email protected]
              Web: antontarasov.com
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              • 416 Posts
              Terry Reply #6, 5 years, 2 months ago
              It turns out the hostmonster account was running php 5.3. They upgraded it to 5.6 (still really old, know), it immediately started working.