Update:
After trying a few more things, on the last attempt clicking on the "upgrade button" took me straight back to the manager and the "upgrade" button has disappeared with just the digit "1" displaying where the text in the upgrade box should be. I have unistalled and reinstalled it but still just have the "1" and no text or button...
Has anyone else experienced this, or any ideas how to solve this?
discuss.answer
Solved, there was a server space issue preventing the action to be performed.