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    • 54068
    • 2 Posts
    Hello All,

    I tried to search for a solution on this but could not find one. My apologies if there was already a post about it.

    I just created a MODX cloud account and have the "pro" account level. After account creation, I logged onto the dashboard and tried to create a new cloud. However, the "Location" input is blank and it will not allow me to select anything. When I click on it after the page loads, there is a "loading" prompt that appears for ~1 second and then disappears but nothing happens. I've sent in a ticket and I've also attached a screen shot to this post (the location error has a red border).

    Any help/feedback is appreciated.
      • 3749
      • 24,544 Posts
      I've forwarded your question to Jay. He should answer soon.

      FYI, the screenshot function of the forums doesn't work. You have to put the image somewhere else and link to it.

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        • 54068
        • 2 Posts
        Quote from: BobRay at Feb 17, 2018, 10:44 PM
        I've forwarded your question to Jay. He should answer soon.

        FYI, the screenshot function of the forums doesn't work. You have to put the image somewhere else and link to it.


        Thanks a lot. Also, thanks for the info on the screenshot.
          • 54337
          • 1 Posts
          Still the same problem. No location available.
            • 38783
            • 571 Posts
            Quote from: BobRay at Feb 17, 2018, 10:44 PM


            FYI, the screenshot function of the forums doesn't work. You have to put the image somewhere else and link to it.


            I don't know who fixed it, but screen shots are now working again on the forum! thank you to whoever it was.
              If I help you out on these forums I would be very grateful if you would consider rating me on Trustpilot: https://uk.trustpilot.com/review/andytough.com

              email: [email protected] | website: https://andytough.com
              • 38783
              • 571 Posts
              Quote from: andytough at Jun 27, 2018, 07:15 AM
              Quote from: BobRay at Feb 17, 2018, 10:44 PM


              FYI, the screenshot function of the forums doesn't work. You have to put the image somewhere else and link to it.


              I don't know who fixed it, but screen shots are now working again on the forum! thank you to whoever it was.

              Jay Gilmore says: It turns out it was a misconfigured CDN and Garry Nutting got it sorted.
                If I help you out on these forums I would be very grateful if you would consider rating me on Trustpilot: https://uk.trustpilot.com/review/andytough.com

                email: [email protected] | website: https://andytough.com
                • 18373 ☆ A M B ☆
                • 3,141 Posts
                Quote from: jussimakela at Jun 27, 2018, 05:15 AM
                Still the same problem. No location available.

                Probably best to reach out to the MODX Cloud support directly. There's a help/context widget in the bottom right of the dashboard.
                  Mark Hamstra • Developer spending his days working on Premium Extras and a MODX Site Dashboard with the ability to remotely upgrade MODX and extras to make the MODX world a little better.

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                  • 53161
                  • 130 Posts
                  Quote from: jhorner at Feb 17, 2018, 10:25 PM
                  Hello All,

                  I tried to search for a solution on this but could not find one. My apologies if there was already a post about it.

                  I just created a MODX cloud account and have the "pro" account level. After account creation, I logged onto the dashboard and tried to create a new cloud. However, the "Location" input is blank and it will not allow me to select anything. When I click on it after the page loads, there is a "loading" prompt that appears for ~1 second and then disappears but nothing happens. I've sent in a ticket and I've also attached a screen shot to this post (the location error has a red border).

                  Any help/feedback is appreciated.

                  Happened to me too, reach out to the MODX support team and they will fix it for you.
                    • 54320
                    • 4 Posts
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