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    • 46580
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    Hello

    I get systematically and error when I try to submit my first extra :-/

    "Extra Name* An error occurred while trying to create the Extra."

    I tried several times.

    Any idea ?
      MODX lover
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      Développeur MODX / Webdesign / Solutions web
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      • 24,544 Posts
      Could there already be an extra with that name?

      Are there any spaces, quotes, or unusual characters in the name of the extra?
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        • 46580
        • 167 Posts


        Quote from: BobRay at Jan 12, 2018, 05:36 PM
        Could there already be an extra with that name?
        No
        Quote from: BobRay at Jan 12, 2018, 05:36 PM

        Are there any spaces, quotes, or unusual characters in the name of the extra?

        I also tried a single word, without special chars.
        I'll try tomorrow again.
          MODX lover
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          Développeur MODX / Webdesign / Solutions web
          • 46580
          • 167 Posts
          Hello,

          I tried this morning to send again the extra but problem is the same.
          I get this error :

          " An error occurred while trying to create the Extra. "
          "Extra Name* An error occurred while trying to create the Extra."

          3 attempts :

          1/ extra name : xB3a11y Light
          2/ Extra Name : xB3a11y-Light
          3/ extra name : xB3a11yLight

          any idea ? [ed. note: johnxx last edited this post 6 years, 2 months ago.]
            MODX lover
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            Développeur MODX / Webdesign / Solutions web
            • 3749
            • 24,544 Posts
            Did you select a file in the core/packages directory?

            Note that in the core/packages directory, there are two files for each package. Sometimes I forget and select the wrong one. You want the one that ends in 'transport.zip' which is always further down the list. Make sure the first part of that filename matches the package name you gave in the form (although the name in the form can be mixed-case -- while the transport package file should be in all lowercase).

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              • 46580
              • 167 Posts
              Quote from: BobRay at Feb 05, 2018, 10:32 PM
              Did you select a file in the core/packages directory?

              Note that in the core/packages directory, there are two files for each package. Sometimes I forget and select the wrong one. You want the one that ends in 'transport.zip' which is always further down the list. Make sure the first part of that filename matches the package name you gave in the form (although the name in the form can be mixed-case -- while the transport package file should be in all lowercase).


              I tried with package name : xb3a11y
              The package filename is : xb3a11y-1.0.0-pl.transport.zip

              It was build with MyComponents and I have successfully tested/installed the extra by uploading it with package manager. [ed. note: johnxx last edited this post 6 years, 2 months ago.]
                MODX lover
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                Développeur MODX / Webdesign / Solutions web
                • 3749
                • 24,544 Posts
                That's really odd. Did you try a package name without any numbers in it?

                BTW, screenshots aren't working right now in the Manager, so we can't see what happens when you submit a package. You have to upload them somewhere else and provide a link to them.

                I've asked Jay (smashingred) from MODX to check on this. [ed. note: BobRay last edited this post 6 years, 2 months ago.]
                  Did I help you? Buy me a beer
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                • @johnxx,

                  I'm so sorry you're having issues submitting Extras. If you ever have functional issues with modx.com properties, please send an email to [email protected] and we can usually solve your issue within 2 business days. I'm going to create a support ticket on your behalf and we can address this as quickly as possible.

                    Author of zero books. Formerly of many strange things. Pairs well with meats. Conversations are magical experiences. He's dangerous around code but a markup magician. BlogTwitterLinkedInGitHub
                    • 46580
                    • 167 Posts
                    I tried to send another extra, problem is the same.
                      MODX lover
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                      Développeur MODX / Webdesign / Solutions web