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  • On a brand-new Revo installation, when trying to download extras, the following error message is shown:
    An error occurred while connecting to the Provider: MODX received a blank response from the provider. Please double check your service URL and make sure the provider is a valid provider.

    • MODX Revolution 2.6.0-pl
    • Ubuntu 17.04 64bit
    • PHP 5.6.32 with all necessary extensions

    Checked the predefined provider, looks okay to me:
    modx.com https://rest.modx.com/extras/ The official MODX transport provider for 3rd party components.

    Testing the provider URL from the site host reveals the following:
    $ wget https://rest.modx.com/extras
    --2017-11-22 23:09:30--  https://rest.modx.com/extras
    Resolving rest.modx.com (rest.modx.com)...
    Connecting to rest.modx.com (rest.modx.com)||:443... connected.
    HTTP request sent, awaiting response... 404 Not Found
    2017-11-22 23:09:31 ERROR 404: Not Found.

    Opening the provider URL in my local browser results in the following response:
    {"status":404,"message":"Resource not found"}

    Something is broken, I guess... Please advise.

    Thanks so much in advance!
    Best, Willy
      Problems worthy of attack
      prove their worth by hitting back
    • Using wget on that url or opening it in your browser won't work that way.
      Are you still getting the same error within the manager? I remember there was a modx.com outage perhaps about the same time you posted this.
        I'm lead developer at Digital Penguin Creative Studio in Hong Kong. https://www.digitalpenguin.hk
        Check out the MODX tutorial series on my blog at https://www.hkwebdeveloper.com