Empty component page

Hello everybody.
After I install the component, folder assets/components/component_name can't create.
When i go to component page, I see empty component page and the errors in console: js/css files from assets/components/component_name can't be found.
I set the rights 777 to folder assets/components, trying to reinstall the components after it, clear the cache.
I tried to set "extensions_packages" in system settings as it mentioned here: https://forums.modx.com/thread/80961/gallery-and-dashboard-error.

This problem is not related to rights, because i wrote to my hosting support, and they set all the rights, needed to create files and folders by server process.
MODX 2.5.7
Hosting: beget
[ed. note: fitzgeraldfox last edited this post 6 years, 9 months ago.]

Yeah sounds like a permissions and ownership issue.

Quote from: lkfranklin at Jul 25, 2017, 07:24 AM

Yeah sounds like a permissions and ownership issue.

No, it's not an rights problem. I wrote to my hosting support, and they set all the rights needed to create files and folders by server process.

Are you using the designated FTP associated with that webspace? IF you use root or something similar it can sometimes change ownership of the folders.

I agree with LK, it does look to be a permission problem on the server. Are you able to change the permissions yourself or just the webhost?