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- 3 Posts
Hi Guys,
Apologies for the first post being a question. I just migrated a site from a cpanel based hosting environment to another cpanel based server. Everything went fine except the contact form on the site, Which now give a 500 error whenever I press the submit button.
I tried updating the formit plugin from backend with no success.
Any help would be appreciated.
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- 932 Posts
Is the email still being sent and recorded? It could be a couple of things but first try and find out if the form is still sending or not. Secondly if therer's a redirect in the call make sure the resource it's redirecting to works ok and then I'd say to check the base href and htaccess to make sure they're setup correctly.
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- 24,544 Posts
You did run setup in the new location after moving the site, right?
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- 3 Posts
I downloaded the latest modx package and ran the setup with upgrade option selected. Everything went smooth but the contact form still doesn't seem to work.
When I click "Submit" without typing anything on the form, it just gives me a 500 error. Looks like it is not able to process anything. Nothing is saved in the backend as well.
Any help would be appreciated.
Thanks
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- 24,544 Posts
Do you have any hooks in the FormIt tag?
You might try SPForm. It's less flexible than FormIt, but easier to set up, imo.
If SPForm throws a 500 error, you'll know something really weird it going on.
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- 932 Posts
Sounds a bit odd. Can you confirm it worked OK before the Migration? Confirmed that format is installed and present under the extras menu? Confirmed that all other extras are working OK?
I guess the next thing to do would be to post up your call and former to check for any errors, though that should be fine if it worked before. D