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Try creating two Resource Group Access ACL entries connecting the second admin group to the Resource Group containing the resources they should have access to -- one with a context of 'web' and one with a context of 'mgr'.
I think you only need one of these, but I'm not sure which one (maybe both -- it's been a while since I've done this).
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Hmmm . . . I just stumbled across this:
https://github.com/modxcms/revolution/issues/13243.
It suggests that your problem might be solved by checking the view_template permission on the second admin user's Context Access ACL policy.
Remember to flush permissions and log out all users after making the change.
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BobRay. Thanks again very much. I went in and ticked the 'view_template' permission on the second admin user's Context Access ACL policy, and bingo -- the error message disappeared. Unfortunately, for the second time now, so did my entire site (404 errors).
I think I am done.
This is just far too byzantine for my capabilities, patience (and schedule constraints). For nearly a decade now I have been a staunch and vocal advocate of MODX, and I actually continue to think it is a fantastic CMS in so many respects. When it comes to ACL functionality, however, I am finding it to be just too complex and idiopathic; I will never be able to sell this sort of thing to the customer.
I will continue to use MODX as a preferred solution for basic website development. If there is a need to set up and maintain multiple administrative users with varying rights, however, I am afraid I will need to tackle that challenge elsewhere.
Thanks again for your great input and assistance.
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Sorry I couldn't be more help.
You might try deleting all files in the core/cache directory and visiting the site with your browser in private or incognito mode.
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Hi BobRay. Yeah -- the frustration levels hit a critical mass last night after I thought I had finally fixed everything, and then, out of nowhere, the site no longer loaded.
It subsequently took about an hour of fiddling, but I did finally manage to restore the site. My mood has improved since then too. I remain a big fan of MODX (as I mentioned last night) and may even undertake the challenges of the ACL 'labyrinth' again at some point. I think I just need a bit of time to recuperate.
Thanks again. Your willingness to help and particular bits of advice have been great.