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    • 53128
    • 1 Posts
    Hi Guys,

    I'm having a problem with the modx manager at the moment.

    I installed the Google Analytics Dashboard 1.0.2-pl plugin morning, followed the instructions:
    (https://modx.com/extras/package/googleanalyticsdashboard)

    1. Change the permissions of the folders 'manager/controllers' and 'manager/templates' to 777 - did this
    2. Install the package in Package Management and follow the on-screen instructions - did this
    3. Enter your Google Analytics username and password - this and everything below didn't happen
    4. When installation is complete, continue to the manager homepage
    5. Select a website profile from your Analytics account and you’re all set!

    The manager refreshed and I was left with a blank manager. There's a header bar and top navigation (HOME | TOP NAVIGATION | USER NAVIGATION) but everything below that is blank. Every page I click in the manager comes out the same (top navigation, blank page). I'm not sure what to do and how I can fix this.

    I'm using MODX Revolution 2.5.1-pl and I'm pretty sure this happened after I installed this plugin (I prior to this install I also installed the Google Analytics Dashboard Widget 1.0.5-pl plugin but that didn't seem to have caused any issues).

    Please help!

    Cheers,
      • 28432
      • 372 Posts
      Hi,
      can you uninstall this extra ?
      I'm always using this Big Brother from Mark H to display Google Analytic in the manager. You can find it here : https://modx.com/extras/package/bigbrother

      I hope this help.
        • 53177
        • 14 Posts
        Quote from: Steeve at Jan 06, 2017, 12:21 PM
        Hi,
        can you uninstall this extra ?
        I'm always using this Big Brother from Mark H to display Google Analytic in the manager. You can find it here : https://modx.com/extras/package/bigbrother

        I hope this help.

        I have tried installing this, and now the manager is blank. None of the links (including the Installer Manager) does not work, so I can't uninstall the Google Analytics Dashboard.

        Is there an alternate way to uninstall this extra??
          • 53177
          • 14 Posts
          Quote from: gaslampvillage at May 17, 2017, 07:09 PM
          Quote from: Steeve at Jan 06, 2017, 12:21 PM
          Hi,
          can you uninstall this extra ?
          I'm always using this Big Brother from Mark H to display Google Analytic in the manager. You can find it here : https://modx.com/extras/package/bigbrother

          I hope this help.

          I have tried installing this, and now the manager is blank. None of the links (including the Installer Manager) does not work, so I can't uninstall the Google Analytics Dashboard.

          Is there an alternate way to uninstall this extra??

          Anyone else looking to solve this problem, I have managed to reverse the problem.

          When Dashboard is installed, it creates a MANAGER TEMPLATE called "analytics" Can be found in /manager/templates

          REMOVE this folder. This will restore a semi-broken (the manager loads, but the top menu is still not fixed). But at least you'll be able to access your EXTRAS -> INSTALLER, and Unininstall the Analytics dashboard. Make sure you completely uninstall it.

          Your site should be restored back to normal.
            • 3749
            • 24,544 Posts
            Good information. wink

            It might also have worked to set the manager_theme System Setting back to: default (which the uninstaller should have done for you).
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              • 28432
              • 372 Posts
              Quote from: gaslampvillage at May 17, 2017, 07:09 PM
              Quote from: Steeve at Jan 06, 2017, 12:21 PM
              Hi,
              can you uninstall this extra ?
              I'm always using this Big Brother from Mark H to display Google Analytic in the manager. You can find it here : https://modx.com/extras/package/bigbrother

              I hope this help.

              I have tried installing this, and now the manager is blank. None of the links (including the Installer Manager) does not work, so I can't uninstall the Google Analytics Dashboard.

              Is there an alternate way to uninstall this extra??

              This extra have requirement! It need PHP 7 if i'm not wrong