Answered Fatal error: Uncaught --> Smarty: Unable to load template file 'header.tpl'

Hi everyone,

I've just installed MODX and very new to it. I followed the setup as per the instructions and managed to reach the "Congratulations!" page. However, when I click the "Go To Manager" button, I get the following error:

Fatal error: Uncaught --> Smarty: Unable to load template file 'header.tpl' <-- thrown in /Applications/XAMPP/xamppfiles/htdocs/modx/core/model/smarty/sysplugins/smarty_internal_template.php on line 219

Since I am not 100% familiar with the structure or layout of the CMS, is there something I may have missed?

Thanks in advance
Michael

The first thing to do is to see if that file is there.

You could also try re-running setup.

Also, it's possible that file/folder permissions or ownership issues prevented the file from being written.

Quote from: BobRay at Nov 21, 2016, 09:32 PM

The first thing to do is to see if that file is there.

You could also try re-running setup.

Also, it's possible that file/folder permissions or ownership issues prevented the file from being written.

The file is definitely there, what permissions should be on the file? The installation is on my local host, if that makes a difference?

I'm glad you got it sorted.

Quote from: memerson at Nov 22, 2016, 11:37 AM

I ended up downloading the zip file from the website instead of installing via command line, and that seemed to do the trick.

Dear memerson,
Are you still around because I have the same problem? Could you let me know how you solve step by step your issue?

I ma abit anxious, because I already have a web application with MOdx and I do not want to loose resource, setting, etc. I unzip my MODx zip on local and I upload my file to the web server and then I run the installation from /setup/.

As I already have a database, I do not know I can reinstall my MODx and preserving the resources etc..
But if I could solve my issue by a simpler way, it would be great!!

Thank

Quote from: pierrot1010 at Oct 17, 2018, 05:13 PM

Quote from: memerson at Nov 22, 2016, 11:37 AM

I ended up downloading the zip file from the website instead of installing via command line, and that seemed to do the trick.

Dear memerson,
Are you still around because I have the same problem? Could you let me know how you solve step by step your issue?

I ma abit anxious, because I already have a web application with MOdx and I do not want to loose resource, setting, etc. I unzip my MODx zip on local and I upload my file to the web server and then I run the installation from /setup/.

As I already have a database, I do not know I can reinstall my MODx and preserving the resources etc..
But if I could solve my issue by a simpler way, it would be great!!

Thank

Hi, sorry - this was posted years ago! I don't use ModX anymore, I prefer using frameworks such as Laravel and Symfony now to do my projects. I'd recommend opening a new post so it's fresh for others to reply to.