Try reinstalling MODX. Reinstalling can't hurt, often helps. Make sure to get a new MODX.zip file from
http://modx.com (same version as you're running now), upload the .zip file to the server, extract the file into a folder on the server (IMPORTANT! Don't extract it locally and use FTP to upload the files, this can corrupt files). Clear the core/cache folder. Copy/merge the extracted files to the site root and then re-run setup.
Might also want to tick the "compress CSS and compress JS" setting to "off" when you re-run setup, just in case.
If this works, you may want to go ahead and do the same process to update MODX to 2.5. Note again, don't extract the MODX files locally and FTP to the server. Always use the server's extraction functionality instead.
See the upgrading information here:
https://rtfm.modx.com/revolution/2.x/administering-your-site/upgrading-modx
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Did you, by chance, use Softaculous for the install? I've just seen this exact problem when testing a Softaculous install of 2.5.0.
compress_css and compress_js are off (by default in 2.5.0 -- finally!). I don't know what the issue is, although my site is in a subdirectory. I had to hard-code all the URLs in config.inc.php just to get the Manager to find its JS and CSS files. (I'm *not* recommending that -- mine is just a test site).
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So I know this is rezzing an old thread, but I thought this might help someone. I spent a couple hours trying to figure this out today, and felt really silly when I realized what it was. You MUST use the domain exactly as it was entered when the site was created. If you created the site with www.somedomain.com you have to use www.somedomain.com NOT somedomain.com without the www. Omitting the www causes the error shown above.
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Thanks @Frogabog and @BobRay for responding! I'm sorry for the delay in response :S
@ryanfreelance you are absolutely correct! That was the issue. Some users were using the www and some weren't. It was a comedy of errors trying to figure out what the hell was going on. Normally it wouldn't matter but in the /manager folder there was an empty .htaccess file that was overriding the root .htaccess file that had the mod_rewrites in it. As soon as I removed the empty .htaccess file in /manager everything worked fine.
Thank you thank you thank you to everyone who replied!!!
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Hello guys,
I've the same problem and the proposed solutions doesn't seems to work for me !
1- I've installed a cloud demo on modx and after changing template, i have the same problem !
2- I've installed on my dedicated server, and i've the same error ! I have disabled compressions, and i'm still not able to solve this problem ! Deleted cache, checked path, everythig seems to be ok ! I've checked php parameters too !
You help is needed !! Thank you very,vevy much !
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The usual solution is to rename ht.access to .htaccess in the MODX root, then uncomment one of the two sections that force www or non-www URLs. This solves what is really a session problem because then it doesn't matter which URL the user comes in on.
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