<![CDATA[ Before posting requests for help - MODX Community Forums]]> https://forums.modx.com/thread/?thread=4203 <![CDATA[Before posting requests for help]]> https://forums.modx.com/thread/4203/before-posting-requests-for-help#dis-post-25355
Web Server:

  • PHP version and how it’s running (suexec, mod_php, CGI, etc.)
  • Apache or IIS version
  • Operating System and version


Database:

  • MySQL version
  • List of any tables over 1MB in size


MODx:

  • Version
  • Any changes you’ve made
  • Any snippets you’re running on the page that is not working properly
  • Any plugins you’re running


Browser/Client:

  • Browser name and version
  • Operating System and version


This will go a long way towards being able to quickly resolve or duplicate and bugs as applicable, and should result in a better overall support experience.

Further, if you’re seeing problems with snippets not seeming to work right, make sure you’re enclosing parameters in back-tics, not single-quotes. On US-English keyboards that’s the key typically found at the top-left of the number row: `

Thanks!

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rethrash Jul 07, 2005, 08:36 AM https://forums.modx.com/thread/4203/before-posting-requests-for-help#dis-post-25355