[ SOLVED] installation problem (blank page during setup) - My Forums

[SOLVED] Re: installation problem

eerne — May 05, 2010, 01:49 PM

ok the problem was I

i gave all directories permission according to http://svn.modxcms.com/docs/display/revolution/Fresh+Installation AND I misunderstood "4. Create a blank file "/core/config/config.inc.php" and make it writable." so I renamed /core/config/config.inc.tpl to /core/config/config.inc.php (WRONG DONT DO THAT!!!!)

One reason is because I’m so used to rename config.inc.tpl from MODx Evolution.

conclusion:
(for those who didn’t read the whole thread, this is installing traditional modx revolution on a shared host with no shell access, and my initial problem was the installation process stopped with a blank page)

1. just upload all the files. (don’t change any permission yet)
2. browse to /setup/
3. a warning will appear "Fatal error. Make sure your /core/cache directory exists and is writable by the PHP process.", so give /core/cache write access
4. follow the installation process, it will tell you later which directories have to have write-permission.
5. that’s it!

thank Jason for helping on IRC and for your patience!

cheers eni

btw. have nice modxpdo everybody!!!

Re: installation problem

opengeek — Dec 21, 2009, 09:20 AM

Quote from: eerne at Dec 21, 2009, 01:19 PM

btw. is it correct that the difference between traditional and advanced is only that core.transport.zip is already unzipped or is there something else?

That’s the major difference, and that the files are other than core/ are already in place.

Quote from: eerne at Dec 21, 2009, 01:19 PM

therefore should there be more writing permissions on core/packages/core ? although core/packages already has writing permission.

Yes, all packages should be writable by the PHP process.

Re: installation problem

eerne — Dec 21, 2009, 07:19 AM

yes I unzipp modx-2.0.0-beta-5.zip locally and upload it with filezilla to a shared host.

btw. is it correct that the difference between traditional and advanced is only that core.transport.zip is already unzipped or is there something else?

therefore should there be more writing permissions on core/packages/core ? although core/packages already has writing permission.

Re: installation problem

wshawn — Dec 21, 2009, 06:39 AM

Are you exploding the zip on your local computer and then uploading each file or are you uploading the entire zip and exploding it on the server?

I have found exploding it locally seems to work best.

On my own server I have a complete upload which I then tar and drop into directories for whatever site I would install it on -- with all of the writable settings in place. I only needed to change group and owner.

Re: installation problem

eerne — Dec 21, 2009, 06:19 AM

Quote from: wshawn at Dec 21, 2009, 11:55 AM

Quote from: eerne at Dec 19, 2009, 12:47 PM

If I make all directories writable as described on http://svn.modxcms.com/docs/display/revolution/Fresh+Installation it gives me a blank page at /setup/index.php?action=options (same as last time see first post of this thread)

When I make ALL directories 777 recursively writable from and including /[root] the installation process continues (no blank page jubee!!). I field once a ticket for this problem and it got "fixed" with commit r5905.

No where does the install instructions tell you to chmod -R 777 everything. It does say to chmod +w directoryName.

I have some sites to switch over to revolution the week. I will try to remember to double check everything on this, and then I will update confluence to make this clearer.

sorry for the confusion. I should have wrote:

If I make THE directories writable as described on http://svn.modxcms.com/docs/display/revolution/Fresh+Installation it gives me a blank page at /setup/index.php?action=options

I never meant to say that the documentation told me to chmod -R 777 everything.

This was my second attempt. I tried to install the traditional revolution with chmod -R 777 and everything installed fine!. so I assume that there is one or more directories that should have 777, which are not described on the fresh-installation page.

cheers
eni

Re: installation problem

wshawn — Dec 21, 2009, 05:55 AM

Quote from: BobRay at Jul 28, 2009, 09:00 AM

There are some things to try with an Error 500 here: http://bobsguides.com/modx-installation-faq.html

Also, If your host uses suPHP, you need a line in .htaccess to specify where the php.ini file is:
suPHP_ConfigPath /home/user/public_html/site_name

Do not do this on Cpanel. Use the EZ php Config wizard to handle your settings. This will cause a 500 error as php directives are not allowed in the Cpanel .htaccess files.

Quote from: eerne at Dec 19, 2009, 12:47 PM

If I make all directories writable as described on http://svn.modxcms.com/docs/display/revolution/Fresh+Installation it gives me a blank page at /setup/index.php?action=options (same as last time see first post of this thread)

When I make ALL directories 777 recursively writable from and including /[root] the installation process continues (no blank page jubee!!). I field once a ticket for this problem and it got "fixed" with commit r5905.

No where does the install instructions tell you to chmod -R 777 everything. It does say to chmod +w directoryName.

I have some sites to switch over to revolution the week. I will try to remember to double check everything on this, and then I will update confluence to make this clearer.

Re: installation problem

eerne — Dec 19, 2009, 06:47 AM

hi

Last time I succeeded to install revolution (NOT Advanced), when everything was writable. Now decided to install a fresh beta5 (NOT Advanced). Usually I work with cyberduck osx ftp client, but it gives an error each time when uploading a file with 0 bytes. There are several of this zero bytes files in beta5.

So this time I try FileZilla.

If I make all directories writable as described on http://svn.modxcms.com/docs/display/revolution/Fresh+Installation it gives me a blank page at /setup/index.php?action=options (same as last time see first post of this thread)

When I make ALL directories 777 recursively writable from and including /[root] the installation process continues (no blank page jubee!!). I field once a ticket for this problem and it got "fixed" with commit r5905.

The fact that the installation process just continues when every directory is writable makes me feel that there is still one or more directories missing that should have write permission.

I’ll try to reopen issue MODX-1080, ok?

Re: installation problem

wapy — Aug 18, 2009, 10:56 AM

Hello,

MySQL client api version : 5.1.12-beta
MySQL server version : 5.1.12-beta

PDO Mysql is enabled on it.

My local test server is using 5.1.36 and it works on it, so i thought that was solved.
Shall i change my server and use 5.0 instead then ?

thank you !

Re: installation problem

opengeek — Aug 18, 2009, 10:26 AM

What are your mysql client and server versions? I suspect this is a problem there; also, we do not yet support MySQL 5.1.x server versions as we have no tested with these releases; there are potentially going to be issues with the mysql client version being used to work with this server version. And is PDO_mysql enabled?

Re: installation problem

wapy — Aug 18, 2009, 10:18 AM

Here are the apache logs, but nothing very relevant for me ...

xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:25 +0200] "GET /modx/setup/ HTTP/1.1" 200 3902 "-" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:26 +0200] "GET /modx/setup/assets/css/reset.css HTTP/1.1" 304 - "http://website.com/modx/setup/" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:26 +0200] "GET /modx/setup/assets/css/text.css HTTP/1.1" 304 - "http://website.com/modx/setup/" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:26 +0200] "GET /modx/setup/assets/js/mootools.js HTTP/1.1" 304 - "http://website.com/modx/setup/" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:26 +0200] "GET /modx/setup/assets/modx.css HTTP/1.1" 304 - "http://website.com/modx/setup/" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:26 +0200] "GET /modx/setup/assets/css/print.css HTTP/1.1" 304 - "http://website.com/modx/setup/" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:26 +0200] "GET /modx/setup/assets/css/style.css HTTP/1.1" 304 - "http://website.com/modx/setup/" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:26 +0200] "GET /modx/setup/assets/css/layout.css HTTP/1.1" 304 - "http://website.com/modx/setup/assets/css/style.css" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:29 +0200] "GET /modx/setup/assets/css/960.css HTTP/1.1" 304 - "http://website.com/modx/setup/" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:29 +0200] "GET /modx/setup/assets/js/moodx.js HTTP/1.1" 304 - "http://website.com/modx/setup/" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:29 +0200] "GET /modx/setup/assets/js/formhandler.js HTTP/1.1" 304 - "http://website.com/modx/setup/" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:29 +0200] "GET /modx/setup/assets/js/modx-setup.js HTTP/1.1" 304 - "http://website.com/modx/setup/" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:29 +0200] "GET /modx/setup/assets/images/img_box.png HTTP/1.1" 304 - "http://website.com/modx/setup/" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:29 +0200] "GET /modx/setup/assets/images/img_splash.gif HTTP/1.1" 304 - "http://website.com/modx/setup/" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:29 +0200] "GET /modx/setup/assets/images/header_background.png HTTP/1.1" 304 - "http://website.com/modx/setup/assets/modx.css" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:29 +0200] "GET /modx/setup/assets/images/meta_separator.gif HTTP/1.1" 304 - "http://website.com/modx/setup/assets/modx.css" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:29 +0200] "GET /modx/setup/assets/images/modx_logo_header.png HTTP/1.1" 304 - "http://website.com/modx/setup/assets/modx.css" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:29 +0200] "GET /modx/setup/assets/images/footer_fold_top.jpg HTTP/1.1" 304 - "http://website.com/modx/setup/assets/modx.css" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:29 +0200] "GET /modx/setup/assets/images/footer_fold_bottom.jpg HTTP/1.1" 304 - "http://website.com/modx/setup/assets/modx.css" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:30 +0200] "POST /modx/setup/processors/connector.php?action=language HTTP/1.1" 200 75 "http://website.com/modx/setup/" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:30 +0200] "POST /modx/setup/index.php?action=welcome HTTP/1.1" 200 3797 "http://website.com/modx/setup/" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:32 +0200] "POST /modx/setup/processors/connector.php?action=welcome HTTP/1.1" 200 75 "http://website.com/modx/setup/index.php?action=welcome" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:32 +0200] "POST /modx/setup/index.php?action=options HTTP/1.1" 200 5134 "http://website.com/modx/setup/index.php?action=welcome" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:32 +0200] "GET /modx/setup/assets/images/im_new_inst.gif HTTP/1.1" 304 - "http://website.com/modx/setup/index.php?action=options" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:32 +0200] "GET /modx/setup/assets/images/im_inst_upgrade.gif HTTP/1.1" 304 - "http://website.com/modx/setup/index.php?action=options" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:33 +0200] "POST /modx/setup/processors/connector.php?action=options HTTP/1.1" 200 76 "http://website.com/modx/setup/index.php?action=options" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:33 +0200] "POST /modx/setup/index.php?action=database HTTP/1.1" 200 7186 "http://website.com/modx/setup/index.php?action=options" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:12:54 +0200] "POST /modx/setup/processors/connector.php?action=test_connection HTTP/1.1" 200 110 "http://website.com/modx/setup/index.php?action=database" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:13:09 +0200] "POST /modx/setup/index.php?action=summary HTTP/1.1" 200 9108 "http://website.com/modx/setup/index.php?action=database" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"
xxx.xxx.xxx.xxx - - [18/Aug/2009:17:13:09 +0200] "GET /modx/setup/assets/images/icon_ok.gif HTTP/1.1" 304 - "http://website.com/modx/setup/assets/modx.css" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009051221 Firefox/3.0.10"