<![CDATA[ Sudden 500 Internal Error on Website/Blank Resources Tree/ Now with Error Log! - My Forums]]> https://forums.modx.com/thread/?thread=30800 <![CDATA[Re: Sudden 500 Internal Error on Website/Blank Resources Tree/ Now with Error Log!]]> https://forums.modx.com/thread/30800/sudden-500-internal-error-on-website-blank-resources-tree-now-with-error-log?page=2#dis-post-549147 poul.summer Mar 03, 2017, 04:35 PM https://forums.modx.com/thread/30800/sudden-500-internal-error-on-website-blank-resources-tree-now-with-error-log?page=2#dis-post-549147 <![CDATA[Re: Sudden 500 Internal Error on Website/Blank Resources Tree/ Now with Error Log!]]> https://forums.modx.com/thread/30800/sudden-500-internal-error-on-website-blank-resources-tree-now-with-error-log?page=2#dis-post-166972
I think I’m going to try to re-run set up in the morning. Maybe that will take care of it! Thanks for all your help.]]> evf Jan 23, 2011, 09:47 PM https://forums.modx.com/thread/30800/sudden-500-internal-error-on-website-blank-resources-tree-now-with-error-log?page=2#dis-post-166972 <![CDATA[Re: Sudden 500 Internal Error on Website/Blank Resources Tree/ Now with Error Log!]]> https://forums.modx.com/thread/30800/sudden-500-internal-error-on-website-blank-resources-tree-now-with-error-log?page=2#dis-post-166971 BobRay Jan 23, 2011, 08:02 PM https://forums.modx.com/thread/30800/sudden-500-internal-error-on-website-blank-resources-tree-now-with-error-log?page=2#dis-post-166971 <![CDATA[Re: Sudden 500 Internal Error on Website/Blank Resources Tree/ Now with Error Log!]]> https://forums.modx.com/thread/30800/sudden-500-internal-error-on-website-blank-resources-tree-now-with-error-log#dis-post-166970 evf Jan 23, 2011, 07:32 PM https://forums.modx.com/thread/30800/sudden-500-internal-error-on-website-blank-resources-tree-now-with-error-log#dis-post-166970 <![CDATA[Re: Sudden 500 Internal Error on Website/Blank Resources Tree/ Now with Error Log!]]> https://forums.modx.com/thread/30800/sudden-500-internal-error-on-website-blank-resources-tree-now-with-error-log#dis-post-166969
I’ve checked into why you’ve been receiving these internal server errors,
and it seems your scripts have been getting automatically killed by our
Process Watcher due to your sites going over Memory limits on the shared
server:


2011-01-21 13:22:57 procwatch2 INFO: Process(pid=12842, name=’php5.cgi’,
uid=xxxxxx(####), tty=None, cpu=4.4, rss=35368.0,
vsize=142664.0): kill for total RAM


I would highly recommend that you follow the steps in the following wiki
article in order to reduce your usage:


http://wiki.dreamhost.com/Finding_Causes_of_Heavy_Usage


I’d also recommend looking into any 3rd party plugins you may be running,
especially if you happen to be running Wordpress installs as they can be
notoriously poor at memory management. (Secret Tip: Removing them from
the plugins directory is more effective then simply disabling them)


Lastly, you may want to look into DreamhostPS, as you will be able to
raise your memory limits to whatever limit you’d like.


After you’ve taken the steps in the wiki above, if you find that you
require further assistance in reducing your usage please let me know.


I found some people running Drupal that are having the same issue on Dreamhost. They have some tips that I am going to try.]]> evf Jan 21, 2011, 03:30 PM https://forums.modx.com/thread/30800/sudden-500-internal-error-on-website-blank-resources-tree-now-with-error-log#dis-post-166969 <![CDATA[Re: Sudden 500 Internal Error on Website/Blank Resources Tree/ Now with Error Log!]]> https://forums.modx.com/thread/30800/sudden-500-internal-error-on-website-blank-resources-tree-now-with-error-log#dis-post-166968 BobRay Jan 21, 2011, 02:50 PM https://forums.modx.com/thread/30800/sudden-500-internal-error-on-website-blank-resources-tree-now-with-error-log#dis-post-166968 <![CDATA[Re: Sudden 500 Internal Error on Website/Blank Resources Tree/ Now with Error Log!]]> https://forums.modx.com/thread/30800/sudden-500-internal-error-on-website-blank-resources-tree-now-with-error-log#dis-post-166967
Ok, so I fixed the permissions. I am now on Modx 2.0.7. Based on what I’ve gathered from my research on 500 errors in general, I am going to try to increase my PHP Memory Limit. It’s currently 90MB, which is significantly higher than the recommended amount. This is my last resort before I try to outsource this to one of you ModX geniuses.]]> evf Jan 21, 2011, 02:14 PM https://forums.modx.com/thread/30800/sudden-500-internal-error-on-website-blank-resources-tree-now-with-error-log#dis-post-166967 <![CDATA[Re: Sudden 500 Internal Error on Website/Blank Resources Tree]]> https://forums.modx.com/thread/30800/sudden-500-internal-error-on-website-blank-resources-tree-now-with-error-log#dis-post-166966 Quote from: evf at Jan 21, 2011, 10:34 AM

Is this going to turn into a permissions issue?

It looks like it already has. wink
]]> BobRay Jan 21, 2011, 01:01 PM https://forums.modx.com/thread/30800/sudden-500-internal-error-on-website-blank-resources-tree-now-with-error-log#dis-post-166966 <![CDATA[Re: Sudden 500 Internal Error on Website/Blank Resources Tree]]> https://forums.modx.com/thread/30800/sudden-500-internal-error-on-website-blank-resources-tree-now-with-error-log#dis-post-166965 novolo Jan 21, 2011, 04:30 AM https://forums.modx.com/thread/30800/sudden-500-internal-error-on-website-blank-resources-tree-now-with-error-log#dis-post-166965 <![CDATA[Re: Sudden 500 Internal Error on Website/Blank Resources Tree]]> https://forums.modx.com/thread/30800/sudden-500-internal-error-on-website-blank-resources-tree-now-with-error-log#dis-post-166964
-I am intentionally back to version 2.0.4
-Resource Tree is blank
-Elements tree is perfect
-Files Tree is blank
-500 Server Error when I try to load the site
-Can’t add new resources. Get 500 Server Error

Can any of you experts out there venture a guess as to what happened? I checked the activity log, and it looks like the only things my client has been doing since I handed over the site is create new resources and edit existing ones. Nothing else has changed. The site had been working perfectly for two months before yesterday afternoon.

I welcome your craziest ideas.
]]> evf Jan 21, 2011, 04:16 AM https://forums.modx.com/thread/30800/sudden-500-internal-error-on-website-blank-resources-tree-now-with-error-log#dis-post-166964