Login Issues - My Forums

Re: Login Issues

mattcdavis1 — Sep 10, 2009, 12:26 AM

Quote from: OpenGeek at Sep 09, 2009, 11:27 PM

Quote from: mattcdavis1 at Sep 09, 2009, 07:08 AM

It appears as though the problem is solved by installing ModX directly to web root instead of to a subfolder. Thanks so much for your help!

I’d still love to figure out why there was a problem in the subfolder. If you get a chance and wouldn’t mind sharing some more details of how the domain/webserver is configured, it would certainly be helpful.

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I called 1and1 tech support to see if they could give me some more info on how the domain/webserver is configured but I got some guy in India who only knew how to read from a script and he had no clue. With 1and1 tech support doesn’t actually have access to servers - pretty pathetic. I’d be happy to give you any info I can, but I would need specific instructions on how to get the server configuration details you were requesting.

I don’t know if this is helpful at all, but here’s a link to an image that contains a snapshot of the directory structure. http://www.3eimpact.net/directorystructure_1and1.PNG.

The new install that contains the working directory is modx-2.0.0-beta in the root directory and is accesible via admin.3eimpact.com. Right now it just has one page because I haven’t transferred the rest of the site over yet. The 3eimpact folder has the old non-modx site accessible via http://www.3eimpact.net/. The current ModX site (which has the login issue) is located in the 3eimpact folder also. It is in the modx-2.0.0-beta folder. This folder is accesible via http://www.3eimpact.com or www.3eimpact.org. Here’s a snapshot of the 3e folder http://www.3eimpact.net/directorystructure3e_1and1.PNG (some files were cut-off, but they are just .php and .html files).

The htaccess file in the 3eimpact folder contains only two lines of code:

AddType text/x-component .htc
AddType x-mapp-php5 .php

I tried logging in with the htaccess disabled (renamed to "htaccess" with no "." but no luck,

I’m guessing most of this info isn’t terribly helpful - I just don’t how to get Apache configuration you were requesting.

Thanks! Matt

Re: Login Issues

opengeek — Sep 09, 2009, 10:50 PM

[#MODX-1213]

Thanks guys!

Re: Login Issues

kongondo — Sep 09, 2009, 07:26 PM

Quote from: mattcdavis1 at Sep 09, 2009, 07:08 AM

p.s. On an unrelated note I’ve posted before about an error that occurs when adding a new web link when the "continue editing" option is selected but I haven’t received any responses. Is it just me (error is on Bluehost and 1and1) or is this problem occurring elsewhere? When I add a weblink with the "continue editing" option selected I get the following error (Note: Weblink is succesfully created even with error):

Fatal error: Call to a member function get() on a non-object in /homepages/43/d248200557/htdocs/modx-2.0.0-beta/manager/controllers/resource/weblink/update.php on line 17

The error does not occur when the "close" or "add another" option is selected.

Thanks again for your help.

Just tested this with the latest Revo SVN Build and I get the same error

Fatal error: Call to a member function get() on a non-object in /webroot/htdocs/www.revosvn.local/manager/controllers/resource/weblink/update.php on line 17 Call Stack: 0.0008 668408 
1. {main}() /webroot/htdocs/www.revosvn.local/manager/index.php:0 0.1719 10405680
2. modManagerRequest->handleRequest() /webroot/htdocs/www.revosvn.local/manager/index.php:77 0.1735 10510944 
3. modManagerRequest->prepareResponse() /webroot/htdocs/www.revosvn.local/core/model/modx/modmanagerrequest.class.php:153 0.1825 10746480 
4. modManagerResponse->outputContent() /webroot/htdocs/www.revosvn.local/core/model/modx/modmanagerrequest.class.php:198 0.2145 11185864 
5. include('/webroot/htdocs/www.revosvn.local/manager/controllers/resource/weblink/update.php') /webroot/htdocs/www.revosvn.local/core/model/modx/modmanagerresponse.class.php:89

cheers/k
-------------------------------
Apache 2.2
PHP 5.3
MySQL 5.1.37
FF 3.0.13
Linux
Revo SVN Build 5728

Re: Login Issues

opengeek — Sep 09, 2009, 06:27 PM

Quote from: mattcdavis1 at Sep 09, 2009, 07:08 AM

It appears as though the problem is solved by installing ModX directly to web root instead of to a subfolder. Thanks so much for your help!

I’d still love to figure out why there was a problem in the subfolder. If you get a chance and wouldn’t mind sharing some more details of how the domain/webserver is configured, it would certainly be helpful.

Quote from: mattcdavis1 at Sep 09, 2009, 07:08 AM

p.s. On an unrelated note I’ve posted before about an error that occurs when adding a new web link when the "continue editing" option is selected but I haven’t received any responses. Is it just me (error is on Bluehost and 1and1) or is this problem occurring elsewhere? When I add a weblink with the "continue editing" option selected I get the following error (Note: Weblink is succesfully created even with error):

Fatal error: Call to a member function get() on a non-object in /homepages/43/d248200557/htdocs/modx-2.0.0-beta/manager/controllers/resource/weblink/update.php on line 17

The error does not occur when the "close" or "add another" option is selected.

I’ll check it out and add a ticket to Jira if I can reproduce. Thanks for reporting it!

Re: Login Issues

mattcdavis1 — Sep 09, 2009, 02:08 AM

It appears as though the problem is solved by installing ModX directly to web root instead of to a subfolder. Thanks so much for your help!

-matt

p.s. On an unrelated note I’ve posted before about an error that occurs when adding a new web link when the "continue editing" option is selected but I haven’t received any responses. Is it just me (error is on Bluehost and 1and1) or is this problem occurring elsewhere? When I add a weblink with the "continue editing" option selected I get the following error (Note: Weblink is succesfully created even with error):

Fatal error: Call to a member function get() on a non-object in /homepages/43/d248200557/htdocs/modx-2.0.0-beta/manager/controllers/resource/weblink/update.php on line 17

The error does not occur when the "close" or "add another" option is selected.

Thanks again for your help.

Re: Login Issues

opengeek — Sep 08, 2009, 11:44 PM

Quote from: mattcdavis1 at Sep 09, 2009, 04:16 AM

No redirects. Also, I had the same problem with Bluehost (I’m not a big fan of 1and1 either - customer support is terrible). Directory structure is this:
Level 1: (/) Web Root
Level 2: (/3eimpact/) A bunch of different domains at this level - http://modx.3eimpact.com/ is pointed directly to the "3eimpact" directory which contains the old website that is not routed through ModX.
Level 3: (/3eimpact/modx-2.0.0-beta/) Subfolder within "3eimpact" directory that contains revolution install. "3eimpact.org" is pointed directly to this folder.

How exactly is the domain pointed directly to that folder? Via an Apache virtualhost configuration? If so, I’d be curious to see how that is configured. I’m not sure why that would make any difference, but I’m just not sure how these things or routed or what other issues might be involved. For instance, if you have .htaccess in any of the parent folders, those could be affecting it.

Re: Login Issues

mattcdavis1 — Sep 08, 2009, 11:16 PM

No redirects. Also, I had the same problem with Bluehost (I’m not a big fan of 1and1 either - customer support is terrible). Directory structure is this:
Level 1: (/) Web Root
Level 2: (/3eimpact/) A bunch of different domains at this level - http://modx.3eimpact.com/ is pointed directly to the "3eimpact" directory which contains the old website that is not routed through ModX.
Level 3: (/3eimpact/modx-2.0.0-beta/) Subfolder within "3eimpact" directory that contains revolution install. "3eimpact.org" is pointed directly to this folder.

So:
http://modx.3eimpact.com/ == /3eimpact/
AND
http://www.3eimpact.org/ == /3eimpact/modx-2.0.0-beta/

When you asked "what kind of configuration is this" were you referring to the directery structure? If you meant something else let me know and I will get that info. In the meantime, I’m going to try installing modx directly in the web root instead of a subfolder and see if that fixes things. I hadn’t considered that possibility previously.

Thanks for your help!

-matt

Re: Login Issues

opengeek — Sep 07, 2009, 08:40 PM

Quote from: mattcdavis1 at Sep 07, 2009, 08:51 PM

When I try and login to modx manager from mysite/manager i get a partial login screen which you can see here: http://www.3eimpact.org/manager/.

When I access the manager from domain_that_is_one_level_above_modx_directory/modx_directory/manager/ it works fine. You can see here: http://modx.3eimpact.com/modx-2.0.0-beta/manager/

I’m using 1and1 hosting for this site with mysql 5.0 and php 5.2.1.

Hi Matt. 5.2.1 Really? Ugh, they need to keep a little more up-to-date. Same old 1and1 I guess; I once told a client I wouldn’t continue working on their project using 1and1, but your mileage may vary.

Anyway, I’ve never seen anything like this before regarding the domain_that_is_one_level_above_modx_directory/modx_directory. What kind of configuration is this? Do you have it installed in a subdirectory configured for a modx. subdomain and the www. domain is redirected via .htaccess? Sorry, but this is a bit confusing on first peek...

Re: Login Issues

BobRay — Sep 07, 2009, 04:47 PM

Quote from: kongondo at Sep 07, 2009, 09:46 PM

I had this problem before...can’t recall the thread now...is it the same in all browsers?

cheers/k

Me too. I think I solved it by re-running setup after setting a higher memory_limit in php.ini.

Re: Login Issues

kongondo — Sep 07, 2009, 04:46 PM

I had this problem before...can’t recall the thread now...is it the same in all browsers?

cheers/k