https://forums.modx.com/thread/?thread=24792 https://forums.modx.com/thread/24792/help-desk#dis-post-528910
Alternatively though, a set of snippets or plugins for a third party system such as osTicket that would allow the customer to post a request, see a list of their past tickets and status, embed the FAQ, or other features, all style-able within the MODx backend.

Resource: http://osticket.com/

]]> pixelstuff Jul 25, 2015, 12:27 AM https://forums.modx.com/thread/24792/help-desk#dis-post-528910 https://forums.modx.com/thread/24792/help-desk#dis-post-127150 pcmodem Jan 07, 2010, 08:35 PM https://forums.modx.com/thread/24792/help-desk#dis-post-127150 https://forums.modx.com/thread/24792/help-desk#dis-post-127149
If anyone knows if this already exists let me know so I can try it. Otherwise, I’m happy to beta test, help document, etc. Just don’t know how to code

Thanks!

P.S. My second day with MODx...I think I’m in love -----{-----{@
]]> whitetr6 Jan 10, 2007, 07:45 PM https://forums.modx.com/thread/24792/help-desk#dis-post-127149