Pthumb Stopped Working - My Forums

Pthumb Stopped Working

chrisandy — Sep 19, 2018, 09:53 AM

I've recently upgraded a site to 2.6.5, PHP7, moved core above root and renamed directories. Pthumb / Resizer isn't outputting anything - I'm just getting the uploaded image. This is the error message:

(ERROR @ /root/core/components/phpthumbof/model/phpthumbof.class.php : 156) [pThumb] Resource: 154 || Image: assets/images/used/upright/File 1.JPG
Could not cache thumbnail to file at: /root/folder/image-cache/images/used/upright/File 1.987503d0.jpg
Resizer debug output:
    [0] => Resizer v1.0.1
    [1] => Using GD
    [2] => GD: assets/images/used/upright/File 1.JPG may exceed available memory  ** Skipping **

Image sizes are not overly large at around 50kb. Image paths all look correct.

Re: Pthumb Stopped Working (Best Answer)

chrisandy — Oct 01, 2018, 10:56 AM

Hi aaronkent - thank you for replying to this - I must admit, I forgot that I'd put it on here. It turned out to be something quite interesting. When upgrading to PHP7 with my particular host, the server memory limit setting got changed to -1. This doesn't appear to work with Resizer / pThumb so I added a local php.ini file to set the memory limit and this fixed it. With thanks to MarkH on the Slack channel for pointing me in the right direction.

Re: Pthumb Stopped Working

aaronkent — Sep 29, 2018, 07:16 PM

The server settings for memory use in a process is set lower than the image file you are processing, or the processor thinks it is and there is a bug.

Have you searched google to see if other people are report this same error?

What is the max process memory set to?

Check the size of the image against the maximum allowed process memory to make sure that isn't the trigger first. Then, post the results.