https://forums.modx.com/thread/?thread=102945 https://forums.modx.com/thread/102945/dropped-connection-after-log-in#dis-post-554329
Alas, I cannot consistently access Manager after submitting password, sometimes don't even get the log on screen.

This time, right after a supposedly successful install, I log in and Safari throws a "Failed to open page" error. The explanation given states that "the server unexpectedly dropped its connection. This sometimes occurs when the server is busy…" On other attempts to install ModX I've started out with a successful Manager log-on, got some work done, then found myself unable to log back on later. One time I got the "connection dropped" screen, but found myself in the Manager when I navigated back a page, but this was fluke behavior.

Troubleshooting efforts: Double checked PHP values and settings to assure compatibility with ModX's expressed requirements. Replaced MySQL with MariaDB. Upgraded my system to overwrite Apache config files and then rewrote the pertinent conf and virtual host files. Get the same result even after assigning all files and folders 777 privileges.

Tested out the index.php file in the Manager folder. Goes kablooey on the if clause at lines 57 through 59. Did a var_dump on the modx object and the settings it lists looks right.

Expected Outcome: Expected to see the Manager page.

• MODX Version: 2.5.8
• PHP Version: 7.1.0
• Database (MySQL, SQL Server, etc) Version: MariaDB 10.2.8
• Addit ional Server Info: Apache 2.4.27
• Installed MODX Add-ons: None.
• Error Log Contents:
Thu Oct 05 20:25:31.413700 2017] [autoindex:error] [pid 239] [client 127.0.0.1:49289] AH01276: Cannot serve directory /Library/WebServer/Documents/mysite.local/: No matching DirectoryIndex (index.html,index.html,index.php,index.html,index.php) found, and server-generated directory index forbidden by Options directive (attach as file if it’s too large)

Hmmm-mm. This sounds like I might need to edit htppd.conf again. Suggestions?

]]> actownsend Oct 06, 2017, 05:38 AM https://forums.modx.com/thread/102945/dropped-connection-after-log-in#dis-post-554329 https://forums.modx.com/thread/102945/dropped-connection-after-log-in#dis-post-554455
My Ubuntu machine has sat idle for a while. Maybe it'll see what happens with an install ModX on a different OS, reverting back to Oracle MySQL.

No need to deploy right away the site that I prefer to develop with ModX, so if I make no further progress, I may as well wait for a couple updates and try a fresh install. Perhaps fixes to other issues will inadvertently address this mystery.

I very much appreciate, Bob, all the effort you've put into getting a handle on this.]]> actownsend Oct 11, 2017, 11:11 PM https://forums.modx.com/thread/102945/dropped-connection-after-log-in#dis-post-554455 https://forums.modx.com/thread/102945/dropped-connection-after-log-in#dis-post-554439

I've tried to reconstruct the key points.

There's a discussion of this on GitHub. Using utf8mb4 limits unique indexes to 191 characters, but MODX allows 255. https://github.com/modxcms/revolution/issues/12445. Apparently, an update to MODX occurred on this within the past week, but it will only affect new installations.

This is just speculation on my part, but maybe you're running into trouble when you save a MODX object with an indexed field longer than 191 characters.

I believe this issue affects both MySQL (or at least MySQL + InnoDB), and MariaDB equally.

https://stackoverflow.com/questions/43483129/does-mariadb-allow-255-character-unique-indexes

]]> BobRay Oct 11, 2017, 05:13 AM https://forums.modx.com/thread/102945/dropped-connection-after-log-in#dis-post-554439 https://forums.modx.com/thread/102945/dropped-connection-after-log-in#dis-post-554433
This all would make more sense if ModX never worked at all. The way it sometimes does, most of the time doesn't is pretty puzzling.

I dispose of the cache and still get "connection reset," so it's not as though something's getting written over there that interferes with later sessions.

It turns out that the server character set is utf8mb4_unicode_ci. Specific tables are collated utf8_general_ci. Maybe the sourse of the stress lies here.]]> actownsend Oct 10, 2017, 06:47 PM https://forums.modx.com/thread/102945/dropped-connection-after-log-in#dis-post-554433 https://forums.modx.com/thread/102945/dropped-connection-after-log-in#dis-post-554405
Is your character set utf8mb4? I've read that MODX has issues with that, though I don't know if it's still true.]]> BobRay Oct 09, 2017, 05:32 PM https://forums.modx.com/thread/102945/dropped-connection-after-log-in#dis-post-554405 https://forums.modx.com/thread/102945/dropped-connection-after-log-in#dis-post-554404
Possibly relevant, possibly irrelevant background: in between the socket connection to MariaDB went missing. Didn't enjoy much success in troubleshooting this mystery, either. Got onto the machine this morning, thinking I'd continue to work some more on that, only to discover I could access the database server no problem, first on the command line and then through phpMyAdmin. Some kind of system reset may took after the third or fourth reboot.

It surprises me than nobody else seems to have run into this problem. I don't think my system set up is all that idiosyncratic, a Mac OSX localhost, setting ModX up in one of three virtual hosts, making use of a Homebrew installed MariaDB, served by Apache2 and running on PHP 7.

]]> actownsend Oct 09, 2017, 04:54 PM https://forums.modx.com/thread/102945/dropped-connection-after-log-in#dis-post-554404 https://forums.modx.com/thread/102945/dropped-connection-after-log-in#dis-post-554359
]]> BobRay Oct 07, 2017, 03:07 AM https://forums.modx.com/thread/102945/dropped-connection-after-log-in#dis-post-554359 https://forums.modx.com/thread/102945/dropped-connection-after-log-in#dis-post-554358
At first I got a very slow log on-- close to an hour, maybe longer. So long I thought nothing was working until I came back to it after leaving the machine to do a chore, surprised to find the manager page there in Safari after I woke it up. I logged out to see if I could log in again. Another very long log on.

I didn't wait for the page to resolve, for it occurred to me that I hadn't activated .htaccess in the manager directory. I did that and not only restarted Apache but rebooted the laptop (after it hung up while switching users)/

Now it all seems up and running. Two log outs and log ins on Safari and also Firefox.

I've gone into detail in case someone else runs into this problem on a Mac or other UNIX-like localhost set up.

Thanks.]]> actownsend Oct 07, 2017, 02:00 AM https://forums.modx.com/thread/102945/dropped-connection-after-log-in#dis-post-554358 https://forums.modx.com/thread/102945/dropped-connection-after-log-in#dis-post-554342
Another possibility is your 777 permission setting. If the server is running suExec, or suPhP, or something similar, it wants 775 for directories and 644 for files.

Be sure the RewiteBase in .htaccess ends in a slash.



]]> BobRay Oct 06, 2017, 05:56 PM https://forums.modx.com/thread/102945/dropped-connection-after-log-in#dis-post-554342