Notify extra sent multiple emails?? - My Forums

Notify extra sent multiple emails??

9thwave — May 30, 2017, 08:47 PM

Hi,

I have installed Bobray's Notify extra so i can send an email to users in a specific user group.
I thought i'd got my head around it and successfully sent a few test emails to a test user group. However when i sent to my specific user group it appears that users received 6 emails over a period of 18 minutes. All emails were the same except that only the first 2 contained the username with the other 4 displaying the placeholder {{+username}}
I can't find a record of the sent email recipients, only the actual 5 (default amount) emails in the logs (core/components/notify/notify-logs) as pointed out on Bobray's website.

a) Does anyone know if there is a log of recipients anywhere?
b) Anyone know why 6 emails might have been sent?

Thanks for any help

Using Notify 1.4.1
Modx 2.5.2

J

Re: Notify extra sent multiple emails??

BobRay — Jun 05, 2017, 08:47 PM

Thanks for the help.

It's possible that the property is ignored when you use a property set. You may have to set it in System -> Property Sets.

It's also possible that nothing is written to the error log unless you actually send a batch of emails.

Re: Notify extra sent multiple emails??

9thwave — Jun 05, 2017, 02:15 PM

That was from the 'Launch Notify' button.
However it's not doing that today and the notify form is displaying as expected. there are no errors in the error log either after adding the 'debug=`1`'
I'll do some more testing over the next couple of days and get back to you.

Re: Notify extra sent multiple emails??

BobRay — Jun 04, 2017, 10:03 PM

That's all that appeared in the Error Log?

Where are you launching Notify from?

1. The "Launch Notify button" on the TV when editing the resource
2. From inside NewsPublisher
3. From your own code with sendRedirect()

Re: Notify extra sent multiple emails??

9thwave — Jun 04, 2017, 10:44 AM

OK, I get the followng:
$_POST pageId is empty

Re: Notify extra sent multiple emails??

BobRay — Jun 02, 2017, 04:19 PM

Try this:

[[!Notify@NotifyProperties? &debug=`1`]]

Re: Notify extra sent multiple emails??

9thwave — Jun 02, 2017, 10:52 AM

Sorry for my ignorance but where do i add that?
I have a parent container Notify with [[!Notify@NotifyProperties]] in the content field and that doc is connected to the NotifyTemplate.
There are two child docs NotifyPreview and NotifyStatus also connected to the NotifyTemplate.

BTW...I have now set up MailGun so will try testing with that later on.

Thank you for your help with this.

Re: Notify extra sent multiple emails??

BobRay — Jun 01, 2017, 10:24 PM

Could you add this to the Notify snippet tag and post the results you find in the MODX error log (if any)?

&debug=`1`

Re: Notify extra sent multiple emails??

BobRay — Jun 01, 2017, 04:15 AM

If QuickEmail just sends one, it's most likely a bug in Notify.

I'll try to find time to check it out.

In the meantime, I highly recommend Mailgun. It's free for up to 10,000 emails per month. It's not that difficult to set up, and you'll get much better deliverability (fewer messages ending up in the spam folder or rejected). You also get quite a nice log at Mailgun that can show received messages, opens, and clicks as well as hard and soft bounces.

Re: Notify extra sent multiple emails??

9thwave — May 31, 2017, 07:54 AM

thanks BobRay.
QuickEmail just sends the one email.
So possibly a question for the hosts then?
Is there a log of recipients anywhere?