Modx keeps hanging on console running when clearing cache

Hi,

I upgraded ModX last week to the newest version (2.3.1).
Everything works fine, except clearing the cache in the manager.
It just keeps hanging on 'Console running...'
I searched the forums here but nothing worked; permissions are fine and there are no errors in the error log.
I know I can just remove the cache folder or use some plugin, but I just want to fix it.

Some firebug details:

Post parameters to connectors/index.php;
- HTTP_MODAUTH: authkey
- action: system/console
- clear: false
- format: html_log
- register: mgr
- show_filename: 0
- topic: /clearcache/

The return is an empty array: []

Anyone has a clue?

Thanks,
TB [ed. note: tb_modx last edited this post 9 years, 8 months ago.]

This happens to me fairly often, though not all the time. See if reloading the page before clearing the cache fixes it.

We have it all the time, unfortunately refreshing the page doesn't help.

If you are getting the OK button active, this is most probably because there is a completed msg in clearcache registry. Try to log out all users, login via SSH and delete the contents of ../core/cache then empty your browsers cache and try again.

Try selecting the "Manage" dropdown menu. You should see two options: "Clear Cache" and under it, "Remove Locks" (Remove locks on all manager pages).

I would clear the cache first then select the "Remove Locks." I think this might free the console up.

The CacheClear extra will manually delete all files in the core/cache directory. It's a lot easier and quicker than doing it in cPanel or with an FTP client.

@BobRay - Your CacheClear extra is very handy and rather essential for my needs. Thanks!

I'm glad you like it.

Added it to my list of "Must-Have" extras. Now I have to update my library of Vaporized starter sites!

Thanks for the replies.
Quote from: mina_gerges at Aug 29, 2014, 02:55 PM

If you are getting the OK button active, this is most probably because there is a completed msg in clearcache registry. Try to log out all users, login via SSH and delete the contents of ../core/cache then empty your browsers cache and try again.

The OK button is not getting active. Already tried the other steps, but this also doesn't work. Removing the locks and then removing neither.