Can't download packages/addons in new Revo

I can't seem to download any packages or addons in the new MODX Revolution..

It just says "Downloading" forever

Anyone know how I can go about fixing this?

Thank you

Who is your hosting provider?

Quote from: AMDbuilder at Jul 27, 2014, 09:24 PM

Who is your hosting provider?

WebHostingPad

Could you tell us more about your hosting environment? I'm not familiar with that host's configuration some details:

- MODX Version
- Webserver & Version (ex: NGINX 1.6.0 vs Apache 2.2.3)
- PHP Version & Method (ex: PHP 5.4.30 w/ FastCGI)
- Database Server, Version & if Remote (ex: MariaDB 5.5.10 @ localhost)
- PHP Settings (PDO Enabled, PHP Memory Limit, PHP Timeout, Safe Mode Disabled, register_globals Disabled, PHP Disabled Functions, allow_url_fopen, upload_max_filesize)
- Database Tables over 1MB, Total Context, Total Resources

The MODX version is 2.3.1 Revolution and the PHP version is 5.4.

As far as the other information, how could I go about getting that? I know it uses cPanel Accelerated. I tried looking in there for server specs but couldn't find anything


Quote from: AMDbuilder at Jul 28, 2014, 01:25 AM

Could you tell us more about your hosting environment? I'm not familiar with that host's configuration some details:

- MODX Version
- Webserver & Version (ex: NGINX 1.6.0 vs Apache 2.2.3)
- PHP Version & Method (ex: PHP 5.4.30 w/ FastCGI)
- Database Server, Version & if Remote (ex: MariaDB 5.5.10 @ localhost)
- PHP Settings (PDO Enabled, PHP Memory Limit, PHP Timeout, Safe Mode Disabled, register_globals Disabled, PHP Disabled Functions, allow_url_fopen, upload_max_filesize)
- Database Tables over 1MB, Total Context, Total Resources

You can find most of the information on the System Information page under Manage > Reports

Quote from: AMDbuilder at Jul 28, 2014, 06:31 AM

You can find most of the information on the System Information page under Manage > Reports

I can not find any of these pages, are they not in cPanel?

It's in MODX itself - go top menu Manage -> Reports -> System Information

Thank you odeclas

Found what I can under the System Information, let me know if there's another field I could give you

- MODX Version: MODX Revolution 2.3.1-pl (traditional)

- Webserver & Version: Server: Linux server510.webhostingpad.com 2.6.18-448.16.1.el5.lve0.8.70 #1 SMP Wed Sep 4 19:35:44 EEST 2013 x86_64
Server API: CGI/FastCGI

- PHP Version): 5.4.26
PHP Egg: PHPE9568F34-D428-11d2-A769-00AA001ACF42


- Database Server: localhost

- PHP Settings:
Registered PHP Streams: compress.zlib, compress.bzip2, dict, ftp, ftps, gopher, http, https, imap, imaps, pop3, pop3s, rtsp, smtp, smtps, telnet, tftp, php, file, glob, data, phar, zip

- Database Tables over 1MB, Total Context, Total Resources
Database type:mysql
Version: 5.1.73-cll
Database server:localhost

Quote from: AMDbuilder at Jul 28, 2014, 01:25 AM

Could you tell us more about your hosting environment? I'm not familiar with that host's configuration some details:

- MODX Version
- Webserver & Version (ex: NGINX 1.6.0 vs Apache 2.2.3)
- PHP Version & Method (ex: PHP 5.4.30 w/ FastCGI)
- Database Server, Version & if Remote (ex: MariaDB 5.5.10 @ localhost)
- PHP Settings (PDO Enabled, PHP Memory Limit, PHP Timeout, Safe Mode Disabled, register_globals Disabled, PHP Disabled Functions, allow_url_fopen, upload_max_filesize)
- Database Tables over 1MB, Total Context, Total Resources

When I last had this issue it was permissions based - the user running modx didn't have write permission to the packages folder.

Although from memory it can also be a cURL thing where the MODX manager thinks it's going to download something so you see the modal on click of Download, but the connection is never established. Have you talked to your web host?