All good and valid points above and I agree with a lot of them.
I personally think the things have changed massively over the last couple of years, some good some bad.
I've been a MODX user since the early Evolution days and one of the things I used to love about the community was the fact the core team were very active here on the forums, this has sadly changed
When they created Revolution it was a very exiting time as it was such a big improvement from the old Evo, and a hell of a lot of man hours must have gone into that and improvements are still made as well as developing MODX 3, but as everyone has stated, communication has fallen as the core team don't seem to come on here any more.
I also think that the creation of MODX Cloud then changed to Sython Labs and back to MODX cloud again has had an impact on them, as since then 2 very valued / talented ( in my opinion ) members of staff have gone their separate ways, namely MarkH and SplittingRed, these were both constantly on the forums, and although Mark still posts on here it's nothing like the level he used to before joining the MODX team and while there
I'm sure the team are doing great things behind the scene, but as said in all the above posts, a little more detail / communication would be great.
Always have and always will love MODX