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Answered Receiving 'captcha' error... should I just upgrade to 1.0.13?

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    easter09 Reply #1, 10 years ago
    MODx Evolution Version 1.0.12

    Out of the blue a clients' website is getting the error
    captcha not configured properly
    This happens when they try to login as a web user or when I try to login as manager user. I can't find a solution to fix this within the forum.

    I've noticed that there is a new version of MODx available now. Should I just upgrade the site to version 1.0.13, or does someone have a solution for this?

    Thanks in advance for any help.

    This question has been answered by easter09. See the first response.

    • AMDbuilder Reply #2, 10 years ago
      Hello,

      If you haven't already I would recommend upgrading to 1.0.13, as there are quite a few issues addressed (https://github.com/modxcms/evolution/blob/bugfix/install/changelog.txt). It's possible one of those issues is the cause of your problem.

      Also could you verify that GD and optionally Imagemagick are installed on the server? You can use phpinfo() to verify both.
        Patrick | Server Wrangler
        About Me: Website | Tweets |  MODX Hosting
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        easter09 Reply #3, 10 years ago
        GD and Imagemagick are installed.... I'll upgrade to 1.0.13. Thanks again for your help!
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          easter09 Reply #4, 10 years ago
          Well... the upgrade didn't work as I still received the same error when trying to login.

          So, I went into php settings and set captcha to 0 wherever it was showing under the system_settings. That removed captch and the error messages, but now when I try to login, the manager page just refreshes to a fresh manager login page.

          :-/
          • Jako Reply #5, 10 years ago
            Try to empty the table 'modx_active_users'.
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              easter09 Reply #6, 10 years ago
              that didn't work either. Do you think the problem still lies with captcha somewhere? It all seemed to start with the captcha giving an error message at login. I thought that an update would clear that out somehow.

              It's very strange... Don't know what to do as client nor I can edit site. Greatly appreciating your help! [ed. note: easter09 last edited this post 10 years ago.]
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                easter09 Reply #7, 10 years ago
                I've tried resetting the captcha code back in php. At least now the familiar error message is back instead of just refreshing the manager page. I also tried going back to 1.0.10.

                • AMDbuilder Reply #8, 10 years ago
                  Do you have anything in your error logs that might help troubleshoot the problem? Also can you tell use more about your hosting environment?
                    Patrick | Server Wrangler
                    About Me: Website | Tweets |  MODX Hosting
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                    easter09 Reply #9, 9 years, 11 months ago
                    Still can't log into manager to update site... It's been over a week. This is what shows up in the error log:

                    20140508T154442: www.maplestreetdancespace.com/manager/processors/login.processor.php 
PHP Warning:  session_start(): open(/var/php_sessions/sess_fbf596f0ed98525e1c55b09a8b64f8dd, O_RDWR) failed: No such file or directory (2) in /hermes/bosweb25a/b72/ipw.maplestreetdancespace/public_html/manager/includes/config.inc.php on line 62 
PHP Warning:  Unknown: open(/var/php_sessions/sess_fbf596f0ed98525e1c55b09a8b64f8dd, O_RDWR) failed: No such file or directory (2) in Unknown on line 0 
PHP Warning:  Unknown: Failed to write session data (files). Please verify that the current setting of session.save 
20140508T154443: www.maplestreetdancespace.com/manager/processors/login.processor.php 
PHP Warning:  session_start(): open(/var/php_sessions/sess_fbf596f0ed98525e1c55b09a8b64f8dd, O_RDWR) failed: No such file or directory (2) in /hermes/bosweb25a/b72/ipw.maplestreetdancespace/public_html/manager/includes/config.inc.php on line 62 
PHP Warning:  Unknown: open(/var/php_sessions/sess_fbf596f0ed98525e1c55b09a8b64f8dd, O_RDWR) failed: No such file or directory (2) in Unknown on line 0 
PHP Warning:  Unknown: Failed to write session data (files). Please verify that the current setting of session.save 
20140508T154443: www.maplestreetdancespace.com/manager/includes/veriword.php 
PHP Warning:  session_start(): open(/var/php_sessions/sess_fbf596f0ed98525e1c55b09a8b64f8dd, O_RDWR) failed: No such file or directory (2) in /hermes/bosweb25a/b72/ipw.maplestreetdancespace/public_html/manager/includes/config.inc.php on line 62 
PHP Warning:  Unknown: open(/var/php_sessions/sess_fbf596f0ed98525e1c55b09a8b64f8dd, O_RDWR) failed: No such file or directory (2) in Unknown on line 0 
PHP Warning:  Unknown: Failed to write session data (files). Please verify that the current setting of session.save 
20140508T154446: www.maplestreetdancespace.com/manager/includes/veriword.php 
PHP Warning:  session_start(): open(/var/php_sessions/sess_fbf596f0ed98525e1c55b09a8b64f8dd, O_RDWR) failed: No such file or directory (2) in /hermes/bosweb25a/b72/ipw.maplestreetdancespace/public_html/manager/includes/config.inc.php on line 62 
PHP Warning:  Unknown: open(/var/php_sessions/sess_fbf596f0ed98525e1c55b09a8b64f8dd, O_RDWR) failed: No such file or directory (2) in Unknown on line 0 
PHP Warning:  Unknown: Failed to write session data (files). Please verify that the current setting of session.save
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                      easter09 Reply #10, 9 years, 11 months ago
                      Still can't log into manager to update site... It's been over a week. This is what shows up in the error log:

                      20140508T154442: www.maplestreetdancespace.com/manager/processors/login.processor.php 
PHP Warning:  session_start(): open(/var/php_sessions/sess_fbf596f0ed98525e1c55b09a8b64f8dd, O_RDWR) failed: No such file or directory (2) in /hermes/bosweb25a/b72/ipw.maplestreetdancespace/public_html/manager/includes/config.inc.php on line 62 
PHP Warning:  Unknown: open(/var/php_sessions/sess_fbf596f0ed98525e1c55b09a8b64f8dd, O_RDWR) failed: No such file or directory (2) in Unknown on line 0 
PHP Warning:  Unknown: Failed to write session data (files). Please verify that the current setting of session.save 
20140508T154443: www.maplestreetdancespace.com/manager/processors/login.processor.php 
PHP Warning:  session_start(): open(/var/php_sessions/sess_fbf596f0ed98525e1c55b09a8b64f8dd, O_RDWR) failed: No such file or directory (2) in /hermes/bosweb25a/b72/ipw.maplestreetdancespace/public_html/manager/includes/config.inc.php on line 62 
PHP Warning:  Unknown: open(/var/php_sessions/sess_fbf596f0ed98525e1c55b09a8b64f8dd, O_RDWR) failed: No such file or directory (2) in Unknown on line 0 
PHP Warning:  Unknown: Failed to write session data (files). Please verify that the current setting of session.save 
20140508T154443: www.maplestreetdancespace.com/manager/includes/veriword.php 
PHP Warning:  session_start(): open(/var/php_sessions/sess_fbf596f0ed98525e1c55b09a8b64f8dd, O_RDWR) failed: No such file or directory (2) in /hermes/bosweb25a/b72/ipw.maplestreetdancespace/public_html/manager/includes/config.inc.php on line 62 
PHP Warning:  Unknown: open(/var/php_sessions/sess_fbf596f0ed98525e1c55b09a8b64f8dd, O_RDWR) failed: No such file or directory (2) in Unknown on line 0 
PHP Warning:  Unknown: Failed to write session data (files). Please verify that the current setting of session.save 
20140508T154446: www.maplestreetdancespace.com/manager/includes/veriword.php 
PHP Warning:  session_start(): open(/var/php_sessions/sess_fbf596f0ed98525e1c55b09a8b64f8dd, O_RDWR) failed: No such file or directory (2) in /hermes/bosweb25a/b72/ipw.maplestreetdancespace/public_html/manager/includes/config.inc.php on line 62 
PHP Warning:  Unknown: open(/var/php_sessions/sess_fbf596f0ed98525e1c55b09a8b64f8dd, O_RDWR) failed: No such file or directory (2) in Unknown on line 0 
PHP Warning:  Unknown: Failed to write session data (files). Please verify that the current setting of session.save