Files Listing Empty

Might be worth a try. I must have done it for a reason.

I assume that you've tried manually deleting all files in the core/cache directory and clearing your browser cache and cookies. You might also try turning off the compress_js and compress_css System Settings.

You should also check all the paths in the core/config/config.inc.php file, though a wrong path there will usually cause other problems in the Manager.

It could also be a permissions or ownership problem with the files and/or directories.


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PLEASE, PLEASE specify the version of MODX you are using.
MODX info for everyone: http://bobsguides.com/modx.html

Quote from: BobRay at Jul 01, 2012, 05:53 AM

Might be worth a try. I must have done it for a reason.

I assume that you've tried manually deleting all files in the core/cache directory and clearing your browser cache and cookies. You might also try turning off the compress_js and compress_css System Settings.

You should also check all the paths in the core/config/config.inc.php file, though a wrong path there will usually cause other problems in the Manager.

It could also be a permissions or ownership problem with the files and/or directories.

I've tried all those things with no luck. The root MODX folders (assets, connectors etc.) have 755 permissions though I haven't checked the sub-directories of those folders.

Assuming that you flushed permissions and settings and cleared the browser cache and cookies after making your changes, about the only thing left that can think of is the ownership of the files (which depends on the configuration of your server). Again, though, that would usually cause other problems in the Manager, so I suspect that we've overlooked something. I just can't think what it might be.

If you have Friendly URLs on, try turning them off and renaming .htaccess to something else (and clearing/flushing everything again).




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PLEASE, PLEASE specify the version of MODX you are using.
MODX info for everyone: http://bobsguides.com/modx.html

Quote from: BobRay at Jul 01, 2012, 06:33 AM

Assuming that you flushed permissions and settings and cleared the browser cache and cookies after making your changes, about the only thing left that can think of is the ownership of the files (which depends on the configuration of your server). Again, though, that would usually cause other problems in the Manager, so I suspect that we've overlooked something. I just can't think what it might be.

If you have Friendly URLs on, try turning them off and renaming .htaccess to something else (and clearing/flushing everything again).

Unless I missed something I've done everything suggested with no change. I even tried using different browsers. The fact that the disclosure triangle for the Media folder appears briefly then disappears must be a clue.

I'm afraid I'm out of ideas. Maybe someone smarter will step in.


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PLEASE, PLEASE specify the version of MODX you are using.
MODX info for everyone: http://bobsguides.com/modx.html

Thanks for trying Bob.

Update:

I have 2 separate MODX Revo installs on the server, one is installed in the site root /public_html/ and the the other is installed one level down in /public_html/another_directory/. What's interesting is the problem with the Files tab/Media folder only affects the root installation, the other non-root install functions fine. Even if I completely delete the root installation and do a clean install with an empty db (ie, I don't import the old db into the new install) the Media folder issue is still there so clearly the problem must have something to do with the /public_html/ directory and not the other directories.

Maybe that will shed some light on things.

Hmmm . . . that might suggest a problem with the .htaccess file. Did you try my suggestion of turning off FURLs and renaming the .htaccess file?


Also, see if the folder and file permissions are the same for the root folder and the other directory.



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PLEASE, PLEASE specify the version of MODX you are using.
MODX info for everyone: http://bobsguides.com/modx.html

Quote from: BobRay at Jul 03, 2012, 03:45 AM

Did you try my suggestion of turning off FURLs and renaming the .htaccess file?

Also, see if the folder and file permissions are the same for the root folder and the other directory.

Yes, I tried all of that but no change. Very frustrating.

Quote from: todd.b at Jul 03, 2012, 04:52 AM

Quote from: BobRay at Jul 03, 2012, 03:45 AM

Did you try my suggestion of turning off FURLs and renaming the .htaccess file?

Also, see if the folder and file permissions are the same for the root folder and the other directory.

Yes, I tried all of that but no change. Very frustrating.

I can imagine. We've eliminated everything I can think of except a corrupted or missing file in the install. That's actually fairly common if you used FTP to transfer the files. The only thing left to try that I know of is downloading a new copy of MODX, zipping up the files, uploading the .zip file and unzipping them on the server as described here: http://bobsguides.com/modx-upgrade-faq.html. Then, run setup again and clear your browser cache and cookies again.

Oops, thought of one more thing. Check the *ownership* of the files and directories in the root as opposed to the subdirectory.


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PLEASE, PLEASE specify the version of MODX you are using.
MODX info for everyone: http://bobsguides.com/modx.html [ed. note: BobRay last edited this post 11 years, 10 months ago.]

Quote from: BobRay at Jul 03, 2012, 03:45 AM

Oops, thought of one more thing. Check the *ownership* of the files and directories in the root as opposed to the subdirectory.

All the files and directories?

What should the ownership be?