[SOLVED with gratitude to BobRay] Member Registration

I'm stumped too. I'm afraid those are pretty much all the things I can think of. Are you sure you don't have two email addresses separated by a comma anywhere like the emailsender System Setting, the To address, or a CC or BCC set?

Are you sure it happens with other members and not just you?


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PLEASE, PLEASE specify the version of MODX you are using.
MODX info for everyone: http://bobsguides.com/modx.html

It has happened on 4 separate emails i have registered with, and one other person too, so that is 4 for 4 times it is happening.

Checked the emailsender setting and it is a single email (havent messed with many settings in here, just followed the tutorials) no cc or bcc is set either.

The email subject is : Registration Approved on the duplicate second email
whereas the subject on the first email is Thanks for Registering!

i just realised they had different subjects, so something definitely different is happening, although the content is the same, except on the first one, the password field is correct as is the confirm url, on the second these are whacked.

So far, it doesn't affect the actual function of registering or logging it, but it is most annoying and is going to confuse people upon registration.

Thanks for all of your help so far BobRay, i appreciate it enormously...

Been learning a lot and fixing up problems (working now on my own article template and stylesheet ) but this problem i keep coming back to and having a go at and cannot seem to fix grrr

What's the content of the "Thanks for Registering" page (and make sure you end up on that page after registering)?


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PLEASE, PLEASE specify the version of MODX you are using.
MODX info for everyone: http://bobsguides.com/modx.html

That is what i have on my Membership Confirmation Handler where 9 is the resource id for my homepage (i copied the tutorial exactly rather than have a thank you page... just in case i was messing that part up somehow and didnt want to deviate from the tutorial in even the slightest way) so i dont actually have a thank you page as such.
Could that possibly be the problem? I am missing something?

OK, I think your problem is confusion about the various pages. There are four separate pages:

* Register - the page containing the Registration form - forwards to the "Thanks for Registering" page. Contains the form and the Register snippet tag.

* "Thanks for Registering" - The page that the user is forwarded to from the Registration form - Should contain only text (no snippet tags) saying "Thank you for Registering - you'll get an email" - etc..

* Confirm Register - The page the link in the email points to. (The user never sees this page.) It activates the user and forwards to the Registration Confirmed page. Should contain only the ConfirmRegister snippet tag.

* Registration Confirmed - The page that the user is forwarded to from the Confirm Register page. Should contain only text (no snippet tags) saying "Congratulations, you're now an active user"


It's really easy to get these confused because they have similar, not totally clear names. I've updated the docs with this information.



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PLEASE, PLEASE specify the version of MODX you are using.
MODX info for everyone: http://bobsguides.com/modx.html [ed. note: BobRay last edited this post 11 years, 10 months ago.]

Thanks BobRay, double checked all my pages and everything seems fine.
As you suggested it was the ActivationEmail Plugin that was causing the double sending. Disabling the plugin and amending snippet to the default login tpl has fixed the problem.

Thank you so much for all of your help and suggestions on this. it has been driving me absolutely crazy. I am incredibly pleased to be able to mark this thread as SOLVED!!!

BobRay, you are my hero!!!!!

I'm glad you got it sorted. Thanks for reporting back.



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PLEASE, PLEASE specify the version of MODX you are using.
MODX info for everyone: http://bobsguides.com/modx.html