Ok, after spending the better part of the day trying to figure out if and how to respond and what to say, I think I've figured it out.
First of all, many of the people at SiphonLabs have spent many years contributing to MODX in both their time and opportunity costs, which is worth millions of dollars. Their move to SiphonLabs does not negate their past contributions; it is unlikely that any of us will ever contribute as much as they have, so before we ask how much more we can expect from them, we should be asking how much more we can contribute, ourselves and when will we commit to delivering on it.
In addition, for anyone who saw the move to create a commercial branch of MODX as a surprise, I would ask: "What do you think would happen when they sought and received an investment a few years ago?" This fact was never hidden from the community, and like any investor, the people who provided money to help grow MODX will at some point want the money back. I see MODX Cloud and therefore SiphonLabs as a direct result of it; higher visibility and goodwill towards a product on its own does not factor into any Return On Investment calculation I've seen.
I wish to convey to the entire MODX team that the author(s) of the posts (which I think are just meant to be inflammatory) do not in any way reflect the attitudes of the community. I know for myself, if I had invested countless hours of my life and had come through for a client time and time again, and then see a post which seemed like a slap in the face, I might think twice about how much I really wanted to help them in the future. I'm sure that the post from earlier today has been read by many, and many have thought to reply, but worried about how diplomatic their response would be, but I wouldn't want the MODX team to think that the silence of the community should be taken as tacit approval of the poster's comments.
I think the previous paragraph is especially important when a thread which starts as one poster's view of the creation of SiphonLabs gathers 20+ pages, yet the announcement in the blog (
http://modx.com/blog/2013/04/18/modx-evolution-1.0.10-brings-70-improvements/) about the community releasing yet another updated version of Evolution doesn't generate a single comment or congratulatory note.
Regards,
Tom