Throws out from the authorization (automatic logout).

My users of MODx site often complain that after a certain time (from 2-3 hours to several days) throws out of their accounts and have to login again. I have tried to increase the lifetime of the session, but it does not help.

Quote from: Volgar at Jan 28, 2011, 09:58 AM

(from 2-3 hours to several days)

Since they don’t logged out at same time, couldn’t be something at their end? like browser settings(e.g. clear cookies on browser exit)?

It would also help to know which version of MODx, as they handle sessions differently.

like browser settings(e.g. clear cookies on browser exit)?

No, they use default browser settings. For example, I clean my cookies only by hand, but I have the same problem as other user.

It would also help to know which version of MODx, as they handle sessions differently.

Oh, yes, version 0.9.6.3

Shared hosting?

One of my friends said the cause may be in the server configuration, but he does not know what it is.

Shared hosting?

Yes

The problem has no solution.

Shared hosting means the session garbage collection from other sites on the server is likely kicking in. Solution: talk to the server admins or move hosts.

Thank you rthrash.
I wrote to support hosting.

You can modify the startCMSSession() function at the end of the manager/includes/config.inc.php file to add a line changing the location of the session files to some location of your choosing. Then the server-wide garbage collection that effects the entire shared server won’t effect your sessions. You’ll need to do something about cleaning out stale session files yourself, or they’ll fill up your disk space eventually.

http://php.net/manual/en/function.session-save-path.php