[SOLVED!!!!] Can't login into manager anymore...

Hi to all,

I have a really strange problem with the manager login:

Everytime i try to log into the manager with my admin account it fails and gives me the warning: "incorrect username or password".

I have looked into the tables with phpMyAdmin and changed again the password like it’s described here: http://modxcms.com/forums/index.php/topic,275.0.html

But nothing changed. I can’t login. But i also can’t send an email with the password to me.

Can anyone help? is there mybe another table where i have to do changes?

Thanks, captain

Was there recently an upgrade to the server?

maybe they switched to PHP5. But i’m not sure...

Maybe this is also important to know:
Before this things occur, i’ve tried to change my admin username and password in the manager. And after that, i couldn’t login anymore and it seems, that the changes didn’t go into the database, because in my tables there is still the old username and password...

You might try adding a new admin user/pass directly to the database using phpMyAdmin, making sure it’s set to role 0.

You might try adding a new admin user/pass directly to the database using phpMyAdmin

In which table(s) do i have to create a new admin user?

In "modx_user_roles", or "modx_user_attributes" or "modx_manager_users"

Thanks for help!!

I think this should work... but I’m probably wrong.

1) Create a new entry in manager_users. Make sure to use the MD5 option for the password (which might be what happened to the original user too).
2) Note the ID of the just-created user.
3) In user_attributes, create a new entry for your user using the ID in step 2 for the internalKey, and 1 for the role (the admin role).

i did it exactly the way you described above, but it does not work.
Everytime the same error message: "Incorrect user or password entered"

And you are using the MD5 hash function when creating the password?

yes, for sure ;-)

Then I’m at a complete loss and have no idea what’s going on. I’d suggest contacting your webhost support department to discuss any changes they may have made with them.

One last-ditch effort might be to use just alpha-numeric for your password to see if there’s some odd special character causing problems and being stripped out.