Formit and Formz - Emails contain labels e.g.

I have made several sites that utilise Formit and Formz. On two particular sites I am finding that after the site has gone live on a server, the emails sent when a form is submitted do not contain information but have the fields e.g.

Name [[+field4]]
Company [[+field5]]
E-mail [[+field6]]
Phone Number [[+field7]]

One site was put onto a different server to what it was developed on, but the other was on the same server so I do not think the server is the issue. The emails were working correctly before the sites went live.

I am unable to find a reason for this and think maybe there is a setting I am missing or something obvious (hopefully). A point in the right direction would be much appreciated.

Are you sure those are the correct name="..." attributes for those fields in those forms?

I think so because before the site went live the emails were functioning properly. But I am using formz builder to make the forms and save values to the database (which is working so the information is being saved on form submission) but it looks as though the fields aren't being processed when an email is sent but I'm not sure how to test this.

I will look into the attributes as you mentioned to make sure they are correct.

Quote from: sottwell at Jun 16, 2014, 11:13 AM

Are you sure those are the correct name="..." attributes for those fields in those forms?