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- 5 Posts
Hi
I cannot log in to my Revo website. I was working on it fine yesterday but have come in today and it's just not responding when I put username and password in. I have tested on multiple devices and cleared cache/ cookies. I'm pretty sure I'm on the latest version but have no way of checking at the moment.
Any suggestions?
Thanks
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- 24,544 Posts
Did you try deleting all files in the core/cache directory?
Have you installed any extras lately (especially plugins)?
Have you messed with the permissions system?
There is some information here as well:
http://bobsguides.com/blog.html/2014/01/02/locked-out-getting-back-into-the-modx-manager/
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- 8 Posts
If you see blank fields at the manager login after you tried to login, it could be a corrupted sessions table. I had this issue a few times.
At phpMyAdmin check the sessions table (view: Structure, name: YourTablePrefix_session) and choose "Repair Table" from the drop down menu somewhere at the bottom (may depending on the MySQL version). If you open the table before repairing, phpMyAdmin should tell you if it's corrupted.