2.2.0 install issue - blank manager

Hi All,

Just installed our first 2.2.0 release version (2.2.0-pl2 traditional) and it's not working. Wen we log into the manager, the menus & dashboard show but not the resource tree, and selecting any other option (like Security | Users for example) brings up a page with just the menus on but no content (the content div is there in the HTML and the page is properly finished but there's nothing in the div). Nothing came up odd dring the install, in fact it was the smoothest yet.

We have working 2.2.0-RC1, 2.1 2.0 and 1.04 installs on the same server.

Any ideas? I need to get this working quickly as I'm seriously up against it with a deadline.

Cheers

A.

Try clearing your browser cache and cookies for that domain.

No difference - I didn't think it might be browser specific, so I've tried in on another machine and with different browser as well. No change.

A.

Actually, I should have made clear in the first post, I'm looking for clues were to look to track down a problem as much as for a solution - I'm happy to debug I'm just not sure were to start with this one!

A.

We had same issue...and "solved" it this way:
- restored v2.1.5
- upgraded packages
- deleted unused packages (not just uninstall, deleted via FTP)
- deleted everything under /core/cache/ manually via FTP

Reinstalled and now it's "working"... the quotes are because the manager shows up but never gets to save a page! I spoke too soon. We still have the same issue.

To debug, try starting from /core/cache/logs/error.log and see what error messages are there...

Good luck (hope you're luckier than me) [ed. note: stefanp_safilo last edited this post 12 years, 4 months ago.]

Yes, again, should have made clear, this is a fresh install. I'l try doing the installation again, just in case...

Which I've just done, with the same result.

A. [ed. note: andyw4 last edited this post 12 years, 4 months ago.]

Fixed now, following great input from the modX support team. Here's the solution in case anyone else runs into it...

Install, log into the Db, change

compress_css
compress_js

in the system_settings table to 0. Clear out the cache manually and log in.

Thanks to everyone who gave me some help!

A.

I was just having the same issue as Andy C. (MODX Revolution 2.2.0-pl2 (traditional), Download 2012-02-09, fresh install)
Took me a few hours to find the error and this post.
But this helped in the end.
Kind regards, Hanna

I'm getting the same error, but setting compress_js and compress_css to 0 didn't help. Seems some files aren't delivered by the server in the right way. This is was Firebug says:

XML can't be the whole program
http://domain.com/manager/assets/ext3/ext-all.js
Line 7

I is undefined
http://domain.com/manager/assets/ext3/adapter/ext/ext-base.js
Line 7 (2 times)

b[d.xtype || e] is not a constructor
http://domain.com/manager/assets/ext3/ext-all.js
Line 7 (3 times)

I was having the same problem.
setting compress_js and compress_css to 0 solved the problem.

Thanks